Dedicated Community Organizer with 3 years of empowering underserved cultures and interests by communicating with local schools and. Skilled at connecting organizations with powerful allies to solicit real change and effective action. Known for bringing diverse groups together to achieve universally beneficial goals.
Overview
16
16
years of professional experience
Work History
Community Advocate
Mile High United Way
07.2020 - 07.2023
Worked as team with family services and education staff throughout program.
Conducted recruiting activities in community to increase program reach.
Offered parenting and community resource support to center families.
Collaborated closely with team members to create and deliver parent engagement events.
Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
Engaged with larger campaigns to build deeply collaborative partnerships.
Coordinated and implemented numerous meetings, forums and community events.
Conducted meetings with clergy, community leaders and organizational ally leadership.
Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
Participated in strategy development and planning to grow organizing program and advance campaigns.
Led staff development meetings to organize volunteers and members toward unified goals.
Trained team leaders to oversee volunteers and organization members during special events.
Delivered translation services through fluency in Spanish.
Completed data entry of enrollments and case-management activities.
2-1-1 Navigator
Mile High United Way
04.2019 - 07.2020
Educated member on gaps in care and assisted with scheduling provider appointments.
Assisted members with social determinants of health and linked to appropriate community resources.
Identified gaps in care and assisted in closure of gaps.
Maintained confidential health information according to state and federal regulations.
Utilized Salesforce to create and save personal information.
Helped address client complaints through timely corrective actions and appropriate referrals.
Provided excellent customer service to community callers.
Advocated for families who were in need of financial assistance
Designated Hitter
Walgreens
08.2018 - 03.2019
Monitored competitor activities to assess strategies and gain advantages in future matches.
Collaborated with teammates and coaches to build relationships and create cohesive team environment.
Followed instructions from coaches to execute consistent and effective results.
Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
Promoted positive attitude and competitive spirit during training and gameplay.
Cosmetics Associate
Walgreens
06.2017 - 03.2019
Assisted customers with product and services selection and information.
Participated in and completed product knowledge training.
Maintained store organization, visual display and store sets.
Acted as brand ambassador to drive pleasant shopping experiences.
Offered make-up tips and popular tutorials in alignment with latest trends.
Arranged merchandise to present visually appealing displays and attract clientele.
Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Built customer loyalty and retention by delivering excellent shopping experiences.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Provided exceptional services and pleasant shopping experiences to retail customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Spanish Interpreter
Westminster Public Schools
08.2007 - 07.2017
Maintained message content, tone, and emotion as closely as possible.
Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
Reviewed translated content for cultural sensitivity and use of universal Spanish.
Attended training programs to improve professional knowledge and interpretation skills.
Reviewed, edited and proofread translated documents for accuracy.
Developed and maintained glossary of technical terms.
Interpreted for parents and teachers to help them communicate.
Education
GED -
Buena High School
Ventura, CA
05.1997
Skills
Event Coordination
Treatment Plans
Customer Proposals
Reading Comprehension
Microsoft Office
Career Development
Application Processes
Conduct Home Visits
Community Engagement
Development Activities
Outreach Management
Customer Satisfaction
Event Promotion
Community Service Programs
Communications Strategies
Volunteer Management
Nonprofit Communications
Emotional Support
Community Organization
Advocacy
Customer Interaction
Community Relations
Languages
Spanish
Native or Bilingual
Timeline
Community Advocate
Mile High United Way
07.2020 - 07.2023
2-1-1 Navigator
Mile High United Way
04.2019 - 07.2020
Designated Hitter
Walgreens
08.2018 - 03.2019
Cosmetics Associate
Walgreens
06.2017 - 03.2019
Spanish Interpreter
Westminster Public Schools
08.2007 - 07.2017
GED -
Buena High School
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