DARLYN RAMOS
Missouri City
Summary
Dedicated and compassionate Medical Assistant with hands-on experience in urgent care and patient support. Detail-oriented, self-motivated, and fluent in Spanish. Skilled in medical terminology, patient care, and administrative support. Seeking to advance into the field of Diagnostic Medical Sonography to further contribute to patient care through imaging and diagnostic services.
Overview
10
10
years of professional experience
Work History
Medical Assistant/NCT
Next Level Urgent Care
Houston
01.2021 - Current
- Provide direct patient care, including vital signs, patient intake, and specimen collection.
- Assist providers with diagnostic procedures, treatments, and minor office procedures.
- Support front office operations, including scheduling, insurance verification, and patient check-in.
- Collaborate with a multidisciplinary team to ensure quality patient care in a fast-paced, urgent care setting.
- Prepared patients for radiological exams and ensured comfort.
Shift Manager
Church's Chicken
Houston
01.2016 - 01.2019
- Delivered excellent customer service while efficiently processing transactions.
- Maintained accurate cash handling and balanced registers at the start and end of shifts.
- Collaborated with team members to meet customer needs during high-volume hours.
- Maintained a clean and sanitary environment for both employees and customers.
- Trained and developed team members on standard operating procedures and safety protocols.
Education
Medical Assistant Certification -
College of Healthcare Professions
Houston, Texas05.2020
Skills
- Patient care and clinical support
- Vital signs and patient intake
- Medical records and documentation (EMR)
- Microsoft Office Suite
- Customer service and communication
- Bilingual: English and Spanish
- Phlebotomy techniques
- EKG set up and monitoring
Coursework
- Medical Terminology
- Medical Psychology
- Anatomy & Physiology
Timeline
Medical Assistant/NCT
Next Level Urgent Care
01.2021 - Current
Shift Manager
Church's Chicken
01.2016 - 01.2019
Medical Assistant Certification -
College of Healthcare Professions