Latina Coleman
Humble,TX
Summary
Dynamic Medical Assistant/NCT and Cashier Team Lead with proven expertise in patient care, vital signs monitoring, and exceptional customer service. At Nextcare Urgent Care, enhanced patient satisfaction and streamlined clinic operations. Skilled in EMR/EHR, adept at leading teams, and improving financial accuracy. Demonstrates a commitment to efficiency and quality care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant/NCT
Nextcare Urgent Care
11.2020 - Current
- Assisted physicians with patient examinations and procedures, ensuring smooth operations during consultations.
- Improved patient satisfaction by efficiently managing appointment schedules and reducing wait times.
- Prepared examination rooms for patient visits to ensure cleanliness and readiness.
- Enhanced patient care by accurately recording vital signs and medical histories.
- Collected and processed laboratory specimens for diagnostic testing, contributing to timely results.
- Supported medical staff with administrative tasks to maintain organized and efficient workflow.
- Increased efficiency in clinic operations by maintaining accurate and complete patient records.
- Facilitated communication between patients and healthcare providers to ensure clarity of care instructions.
Cashier Team Lead
Taco Cabana
04.2018 - 08.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Education
Medical Assistant -
Remington College
Houston, TX2020
Atlanta High School
Atlanta, TX2003
Skills
- Patient care
- Vital signs
- Medical records
- Appointment scheduling
- Phlebotomy skills
- Specimen collection
- Patient intake
- Patient triage
- Customer service
- EMR / EHR
- CPR
Certification
NCT/XRAY
Timeline
Medical Assistant/NCT
Nextcare Urgent Care
11.2020 - Current
Cashier Team Lead
Taco Cabana
04.2018 - 08.2019
NCT/XRAY
Medical Assistant -
Remington College
Atlanta High School
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