Darlyne Montes
Corona,CA
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Comfortable working in fast-paced environments to handle demanding workload. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Rock and Brews
03.2024 - Current
- Served as point-of-contact for resolving guest complaints or special requests
- Performed light administrative duties such as filing documents and taking messages
- Contributed to team efforts by accomplishing related tasks as needed
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance
Host
El Torito
09.2024 - 12.2024
- Answered customer inquiries regarding the menu, restaurant services, and special promotions
- Managed incoming calls during busy shifts
- Provided excellent customer service by anticipating customer needs
Baker
Crumbl Cookies
05.2023 - 08.2024
- Operated ovens and other equipment to bake products according to established recipes
- Cleaned work areas, utensils, equipment and surfaces between batches of products
- Ensured that all health regulations were followed at all times while working in the kitchen
Education
Some College - Phlebotomy
US Colleges
05.2024
High School Diploma -
Centennial High School
Corona, CA05.2023
Skills
- Strong interpersonal skills
- Team Collaboration
- Professional Appearance
- Multitasking proficiency
- Customer Service
- Conflict Resolution
Certification
- Phlebotomy Certification
- Food Handler's Certification
- First Aid Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Host
El Torito
09.2024 - 12.2024
Host
Rock and Brews
03.2024 - Current
Baker
Crumbl Cookies
05.2023 - 08.2024
High School Diploma -
Centennial High School
Some College - Phlebotomy
US Colleges
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