Coordinated physician orders and entered all appropriate nursing orders into EPIC.
Assisted with non-clinical aspects of admissions, discharges, and transfers, including coordinating hospital-to-hospital transfers via ground transport, helicopter, and air ambulance.
Answered patient call lights promptly, notifying appropriate caregivers of patient needs and prioritizing requests for timely responses.
Received physicians, visitors, and ancillary staff, facilitating their needs by referring them to relevant departments or units within NCH Healthcare system.
Monitored patients continuously to ensure safety and well-being, and notified the RN immediately during emergencies or sudden changes in the patient’s condition, mood, or behavior.
Barista
Starbucks
2021 - 2022
Built customer relationships to support repeat sales and long-term business.
Memorized official and off-menu beverage preparations to serve varied customer requests.
Maintained high standards of conduct and service to protect company reputation.
Provided product details, including coffee blends and preparation methods, to support informed choices.
Listened to customer needs and recommended best-fit products.
Sales Associate
GNC
Naples, FL
2021 - 2021
Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
Processed sales transactions using point-of-sale systems accurately.
Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
Server
Waterside Caribbean Cafe
Naples, FL
2018 - 2019
Delivered attentive guest service to support positive dining experiences.
Maintained clean, organized dining spaces to support smooth operations.
Coordinated table setup and clearing to keep service moving efficiently.
Partnered with kitchen staff to keep orders flowing on schedule.