Darnel Tyler
Franklin,Massachusetts
Summary
I am a highly motivated individual with a proven ability to learn quickly, create, implement and maintain procedures both old and new in any environment. I further possess the ability to meet heavy work assignments and deadlines under strict time constraints. In addition to my strong commitment and desire to exceed in every assigned task, I am able to work independently or as a team, with a unique ability to communicate effectively on all levels.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Acting Assistant Director
Department of Youth Services
Westboro, MA
2025 - Current
- Maintain safety and security within the milieu of a secure revocation unit; responsible for direct supervision of 5-6 staff
- Direct and oversee daily operations to ensure quality, consistency, safety and security for clients and personnel
- effectively develop personnel through monthly trainings and one-on-one supervisions; create and maintain weekly staff schedule to ensure staff coverage and overtime management
- maintain strong working relationships with area managers, clinical services, caseworker supervisors, educational liaisons, detention coordinators, and medical and psychiatric personnel.
- Develop strategic programs to enhance youth engagement and development.
Shift Administrator
Department of Youth Services
Taunton, MA
01.2017 - 05.2025
- Supervisor of daily shift operations – responsible for direct supervision of 5-6 staff; assist program director and assistant director; observe and monitor staff and resident behaviors; ensure that all unit policies are executed correctly and unit policies are abided by; distribute resident medications; plan and direct activities of staff and residents; coordinate resources according to unit programming; liaise between education, clinical, and the milieu; co-creator of the recreational league for the DYS Central Region; continual commissioner of the recreational league.
Crisis Specialist
Judge Rotenberg Center
Canton, MA
12.2011 - 03.2017
- Access and evaluate clients in crisis situations. Supervised up to 15 clients and staff. Completed therapy notes and shift reports.
- Provide physical prompting and management of "high crisis" students who may exhibit dangerous behaviors. This frequently includes the use of physical restraints to ensure safety.
- Collaborated with multidisciplinary teams to implement behavioral interventions effectively.
- Trained new employees and delegated daily tasks and responsibilities.
- Mentored junior staff members on proper monitor usage techniques and troubleshooting strategies for common issues encountered during daily operations.
Security Officer
Allied Barton Security
Boston, MA
06.2010 - 05.2011
- Monitored entrance ways and common areas through CCTV (Closed circuit television). Provide outstanding customer service in a high-rise office tower. Direct and assist all construction personnel, vendors and visitors around facility.
- Conducted regular patrols to identify and address potential security risks.
- Collaborated with law enforcement during investigations and emergency situations.
- Developed and maintained comprehensive incident reports for management review.
Pre-load / Driver Helper
United Parcel Service
Brockton, MA
04.2008 - 02.2010
- Load and sort packages. Scan for mishandled packages. Account for all packages loaded incorrectly in each truck.
- Ensured timely delivery by accurately following delivery routes.
- Assisted delivery drivers with loading and unloading packages efficiently.
Education
Accounting And Finance
Massasoit Community College
Brockton, MA12-2008
Associate of Science - Business Administration And Management
Bunker Hill Community College
Boston, MA12-2010
Skills
- Staff management
- Creative direction
- Strategic planning
- Documentation management
- De-escalation techniques
- Multicultural sensitivity
- Behavior observation
- Relationship building
- Crisis intervention
- Scheduling coordination
Certification
- CPR certified by American Red Cross
- First aid certified by American Red Cross
- AED certified by American Red Cross
- Behavioral safety trained by QBS
Timeline
Shift Administrator
Department of Youth Services
01.2017 - 05.2025
Crisis Specialist
Judge Rotenberg Center
12.2011 - 03.2017
Security Officer
Allied Barton Security
06.2010 - 05.2011
Pre-load / Driver Helper
United Parcel Service
04.2008 - 02.2010
Acting Assistant Director
Department of Youth Services
2025 - Current
Accounting And Finance
Massasoit Community College
Associate of Science - Business Administration And Management
Bunker Hill Community College