Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Director of Operations
SJ Solutions Security and Protection Services
Brooklyn, NY
07.2019 - 06.2023
Established operational guidelines and identified opportunities for improvement.
Set goals and expectations for direct reports using performance review process, holding staff accountable.
Communicated clear and consistent messages regarding departmental goals to produce desired results.
Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
Organized and oversaw work schedules of departmental managers.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Prepared staff work schedules and assigned team members to specific duties.
Fireguard
Metro Fire Safety
New York, NY
06.2019 - 03.2023
Adhered strictly to emergency action plans.
Filled out incident and accident reports and submitted to supervisor.
Monitored behaviors for safety violations and took steps to prevent further violations.
Kept equipment in good working order with frequent inspections and minor repairs.
Engineer
US Marines Corps
Jacksonville, NC
02.2006 - 09.2011
Applied technical knowledge to help promote safe work environment and enhance customer satisfaction.
Analyzed and interpreted complex electrical and mechanical systems.
Used computer systems and drafting equipment to create and outline designs of components and tools.
Translated system produced documents, designs and technological representations.
Provided friendly and professional assistance to employees, visitors and customers.
Guarded restricted areas to prevent unauthorized entry.
Maintained high levels of alertness throughout shifts.
Education
Bartenders Certificate - Bartending
American Bartenders School
New York, NY
11.2022
Mobile Electronics Installation Technician - Mobile Electronics
Mobile Technical Training
South Hackensack, NJ
07.2018
High School Diploma -
EBC/ENY
Brooklyn, NY
06.2003
Skills
Schedule Oversight
Business Management
Leadership Training
Process Improvement
Strategic Planning and Execution
Hiring and Onboarding
Administrative Management
Delegating Work
Change Management
Performance Evaluations
Employee Scheduling
Teamwork and Collaboration
Customer Service
Supervision and Training
Employee Motivation
Verbal and Written Communication
Decision-Making
Timeline
Director of Operations
SJ Solutions Security and Protection Services
07.2019 - 06.2023
Fireguard
Metro Fire Safety
06.2019 - 03.2023
Engineer
US Marines Corps
02.2006 - 09.2011
Bartenders Certificate - Bartending
American Bartenders School
Mobile Electronics Installation Technician - Mobile Electronics