Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Bartender
IPic Theaters/Tuck Room
Manhattan, NY
07.2025 - Current
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Served high customer volumes during special events, nights, and weekends.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Kept bar stocked with liquors, juices and garnishes for drinks.
Mixed unique and interesting cocktails for customers, including bar specials.
Prepared garnishes by evenly slicing and pitting fruits.
Instructor
Black and White Training
Brooklyn, NY
12.2023 - Current
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Developed and clearly presented classroom rules, guidelines and objectives.
Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Optimized learning plans based on student performance and feedback.
Tested and evaluated students on materials presented in workshops and classes.
Shifted between formal and informal methods of teaching to keep students engaged.
Prepared quizzes, tests and examinations to gauge how well students were learning.
Helped students explore concepts with engaging, learning-focused activities.
Bartender
Dave & Buster's
Manhattan, NY
07.2023 - 07.2025
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.
Obtained cash bank and stocked service bar to prepare for operation.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Mixed unique and interesting cocktails for customers, including bar specials.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Maintained impeccably clean, attractive and well-stocked bar area.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Director of Operations
SJ Solutions Security and Protection Services
Brooklyn, NY
07.2019 - 06.2023
Established operational guidelines and identified opportunities for improvement.
Set goals and expectations for direct reports using performance review process, holding staff accountable.
Communicated clear and consistent messages regarding departmental goals to produce desired results.
Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
Organized and oversaw work schedules of departmental managers.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Prepared staff work schedules and assigned team members to specific duties.
Fireguard
Metro Fire Safety
New York, NY
06.2019 - 03.2023
Adhered strictly to emergency action plans.
Filled out incident and accident reports and submitted to supervisor.
Monitored behaviors for safety violations and took steps to prevent further violations.
Kept equipment in good working order with frequent inspections and minor repairs.
Engineer
US Marines Corps
Jacksonville, NC
02.2006 - 09.2011
Applied technical knowledge to help promote safe work environment and enhance customer satisfaction.
Analyzed and interpreted complex electrical and mechanical systems.
Used computer systems and drafting equipment to create and outline designs of components and tools.
Translated system produced documents, designs and technological representations.
Provided friendly and professional assistance to employees, visitors and customers.
Guarded restricted areas to prevent unauthorized entry.
Maintained high levels of alertness throughout shifts.
Education
Bartenders Certificate - Bartending
American Bartenders School
New York, NY
11.2022
Mobile Electronics Installation Technician - Mobile Electronics
Mobile Technical Training
South Hackensack, NJ
07.2018
High School Diploma -
EBC/ENY
Brooklyn, NY
06.2003
Skills
Schedule Oversight
Business Management
Leadership Training
Process Improvement
Strategic Planning and Execution
Hiring and Onboarding
Administrative Management
Delegating Work
Change Management
Performance Evaluations
Employee Scheduling
Teamwork and Collaboration
Customer Service
Supervision and Training
Employee Motivation
Verbal and Written Communication
Decision-Making
Timeline
Bartender
IPic Theaters/Tuck Room
07.2025 - Current
Instructor
Black and White Training
12.2023 - Current
Bartender
Dave & Buster's
07.2023 - 07.2025
Director of Operations
SJ Solutions Security and Protection Services
07.2019 - 06.2023
Fireguard
Metro Fire Safety
06.2019 - 03.2023
Engineer
US Marines Corps
02.2006 - 09.2011
Bartenders Certificate - Bartending
American Bartenders School
Mobile Electronics Installation Technician - Mobile Electronics