Darnell Baxter

Collect on auto loans and auto lease accounts from 80 to 120 days past due to help achieve the department and company goals

Performed research and skip tracing to make contact with customers to resolve delinquency and avoid repossession or chargeoff .

Responsible for daily collection calls on auto loans to reduce department delinquency

Review auto loans and use all available resources to control company losses

Effectively communicating with customers to resolve delinquent car loans

Conducting face to face conferences with customers to resolve delinquent loan issues

Responsible for collections on 1 to 4 months past due credit cards account

Implementing different company programs to assist delinquent accounts 

Monitoring and collecting  on customers rental agreements 

Processing rental agreements and scheduling merchandise deliveries 

Assist with administrative duties and collection activity

Responsible for showroom merchandising and furniture rental process 

Monitoring sales, merchandising, inventory, payroll and profit and loss of the operation 

Recruiting and training store personnel and assistance manager 

Administrative duties, recruiting and developing assistance manager and employees

Creating and implementing programs to increase sales and productivity