Darnell Smith
Denton,TX
Summary
Professional logistics and supply chain specialist with proven track record in managing inbound operations. Strong focus on optimizing processes, team collaboration, and achieving impactful results. Adept at inventory management, vendor coordination, and maintaining high standards under changing conditions. Dependable and adaptable, ensuring seamless operations and continuous improvement.
Overview
13
13
years of professional experience
Work History
Inbound Manager
Fastenal Co.
Denton, Texas
12.2020 - Current
- Increased employee productivity, providing comprehensive training on inbound operations.
- Strategically scheduled workforce shifts to maintain operational continuity during peak seasons or periods of increased demand.
- Established effective communication channels between team members, fostering a collaborative work environment.
- Streamlined inventory management for improved accuracy and reduced discrepancies.
- Analyzed inventory data to identify and address stock discrepancies.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Managed interview scheduling, coordinated travel arrangements, and facilitated communication with candidates throughout the hiring process.
- Enhanced inventory accuracy with the implementation of a robust cycle counting program.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
Order Picker - Picking Manager
Fastenal Co.
Denton, Texas
02.2013 - 12.2020
- Evaluated employee performance regularly, providing constructive feedback and coaching as needed.
- Managed a team of pickers for optimal productivity and performance, leading to increased order fulfillment rates.
- Established clear performance goals for the picking team, driving accountability and motivation towards success.
- Conducted regular audits of picked orders to ensure quality control standards were met consistently.
- Oversaw maintenance of equipment used in the picking process, ensuring proper functionality at all times.
- Collaborated with other managers to coordinate cross-functional tasks and improve overall warehouse operations.
- Achieved high levels of accuracy in order selection, minimizing returns due to incorrect items being shipped.
- Stayed current on industry best practices for warehousing operations, incorporating relevant techniques into daily routines when appropriate.
- Developed training programs for new hires, ensuring consistent picking procedures throughout the team.
- Tracked production and quality control systems to proactively identify deficiencies.
Returns Processor
Neiman Marcus
Irving, TX
06.2012 - 02.2013
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
- Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
Education
Logistics And Supply Chain Management
University of North Texas
Denton, TX01.2014
Skills
- Supply Chain Management
- Team Leadership
- Employee Development
- Team Development Coaching
- Guidance and Support
- Planning
- Organization
- Relationship Building
- Business Operations
- Customer Service
- Staff Supervision
Core Competencies Details
Provide training, mentoring, and development to ensure compliance with company goals and standards; establish a workplace that encourages cooperation, professional development, and personal accountability., Promote loyal and trusting relationships with internal teams and clients through open and honest communication and collaboration., Monitor, collect, and analyze data, services provided, and outcome information to identify and implement methods for improving quality, productivity, and responsiveness., Proficient in Microsoft Office; Oper1; Service Now; WCS; DISCO (Distribution and Supply Chain Operations); Citrix Workspace; iOS; Social media savvy
Recent Accomplishments
- Completed Fastenal School of Business OPR200 Lean Principles and Methodologies. Named 'Group of the week' 2023.
- Named Manager of the Quarter; Q4 2022, Q1 2021, and Q1 2017. This was based on departmental goals that my team was able to obtain due to effective training and development.
- Has completed multiple FSB courses (Fastenal School of Business) related to Leadership skills, Human Resources, IT security, and Operations.
- Trained and developed multiple colleagues who have now moved on to managerial roles within Fastenal.
- Saved the company thousands of dollars by working our pre-paid GL buy investigating and proving Purchase Orders shortages up delivery.
Summary
Highly motivated individual with a more than a decade of experience in Logistics and supervisory roles seeking new opportunities which allow me to utilize my skills, knowledge, and creativity in a variety of settings., Logistics, Management, Training, Coaching & Mentoring, Planning & Organization, Relationship Building, Business Operations, Customer Service
Timeline
Inbound Manager
Fastenal Co.
12.2020 - Current
Order Picker - Picking Manager
Fastenal Co.
02.2013 - 12.2020
Returns Processor
Neiman Marcus
06.2012 - 02.2013
Logistics And Supply Chain Management
University of North Texas