Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
2010
2010
years of post-secondary education
Work History
Lead Direct Support Staff Member
Metrocare staffing
Kansas City, Missouri
06.2016 - Current
Supervised daily activities of individuals with developmental disabilities.
Developed personalized care plans in collaboration with clients and families.
Trained and mentored new direct support staff members on best practices.
Monitored client behavior and implemented intervention strategies as needed.
Maintained accurate documentation of care provided and incident reports.
Participated in team meetings with other staff members to discuss client progress and concerns.
Coordinated transportation services for clients when needed.
Seamster
Clark sewing company
Kansas City, Missouri
04.2008 - Current
Measured garments and assessed clothing on customers to determine proper fitting and necessary alterations.
Operated industrial sewing machines for fabric assembly and garment construction.
Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
Monitored sewing machines to ensure proper operation and troubleshoot malfunctions when necessary.
Worked with a team of tailors to complete orders in an efficient manner.
Organized inventory of supplies such as needles, threads, buttons, zippers, ensuring adequate stock levels at all times.
Pressed, steamed and hung items to prepare alterations for pick-up.
Repaired tears, rips, holes and loose seams on a variety of clothing items.
Adhered strictly to safety guidelines while operating machinery in order to avoid any accidents or injuries.
Performed minor repairs such as replacing broken hooks and eyes or reinforcing weak areas in garments.
Assisted customers in selecting fabrics, trimmings and other items needed for garment construction.
Developed patterns for garments based on sketches or existing samples provided by clients.
Pinned altering folds or marked cloth at seam to indicate alterations in progress.
Kept accurate records of production output and material costs associated with each job order.
Created custom designs based on client requests using specialized software programs.
Lead Warehouse Worker
Amazon fulfillment center
Lenexa, Kansas
01.2019 - 08.2022
Oversaw daily warehouse operations to ensure efficient workflow and safety compliance.
Trained new employees on equipment use and safety protocols in fast-paced environment.
Managed inventory levels and performed regular stock audits to maintain accuracy.
Coordinated shipping and receiving processes for timely order fulfillment.
Utilized warehouse management system to track shipments and inventory levels.
Implemented best practices for packaging and labeling for improved efficiency.
Collaborated with team members to solve operational challenges and optimize processes.
Maintained cleanliness and organization of work areas to promote safety standards.
Managed shipping, receiving activities, including tracking incoming, outgoing shipments.
Participated in annual physical inventories of all products stored in the warehouse.
Maintained accurate records of all stock movements within the warehouse.
Organized storage areas according to product type and size for easy retrieval.
Developed efficient processes to improve workflow in the warehouse.
Utilized barcode scanners and automated sorting systems for increased efficiency.
Assisted with loading and unloading trucks using forklifts, pallet jacks.
Provided technical support and troubleshooting assistance for computer systems related to warehousing operations.
Staged and sorted products for loading.
Loaded and unloaded trailers with care and efficiency.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Removed damaged products from outgoing shipments during final inspections.
Operated forklifts or pallet jacks to transport items.
Packaged finished products for shipping by shrink-wrapping, boxing, and labeling.
Cashier Team Lead
Us toys
Overland Park, Kansas
06.2019 - 01.2021
Supervised cashier team to ensure efficient customer service and transactions.
Trained new cashiers on register operations and company policies.
Managed cash handling procedures to maintain accuracy and security.
Facilitated team meetings to discuss goals and improve workflow.
Resolved customer inquiries and complaints with empathy and professionalism.
Coordinated scheduling to optimize team coverage during peak hours.
Monitored inventory levels for merchandise at the cash register area.
Implemented process improvements to enhance checkout efficiency and customer experience.
Assisted cashiers with resolving customer complaints and inquiries.
Performed daily opening and closing procedures for the register area.
Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Answered customer questions and provided store information.
Developed strong working relationships with team members to foster collaboration.
Processed refunds and exchanges according to company policy.
Assisted customers with locating items within the store when requested.
Supported other teams when necessary, such as stocking shelves or bagging groceries.
Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
Scanned, priced, and bagged customer groceries quickly to keep lines moving.
Ensured compliance with all safety regulations while performing tasks.
School-Based Clinical Case Manager / School District Liaison at MetroCare Dallas Lancaster ISDSchool-Based Clinical Case Manager / School District Liaison at MetroCare Dallas Lancaster ISD