Daron Johns
Buda
Summary
Dynamic Shift Leader at Jersey Mike's Subs with a strong focus on customer service and team motivation. Enhanced sales through innovative promotional strategies and improved product consistency. Skilled in cash handling and problem-solving, fostering a positive work environment that reduced turnover and elevated employee morale.
Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.
Overview
1
1
year of professional experience
Work History
Shift Leader
Jersey Mike's Subs
07.2024 - Current
- Assisted in daily operations, ensuring optimal staffing and workflow management.
- Provided training support to new team members on procedures and safety protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
- Increased sales with introduction of promotional strategies that attracted more customers.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
Associate of Arts - Criminal Justice
Austin Community College
Austin, Texas, TX05-2029
High School Diploma -
Moe And Gene Johnson High School
Buda, TX05-2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Team collaboration and leadership
- Team motivation
- Customer service focus
- Strong verbal and written communication
Timeline
Shift Leader
Jersey Mike's Subs
07.2024 - Current
Associate of Arts - Criminal Justice
Austin Community College
High School Diploma -
Moe And Gene Johnson High School