Daronte Rose
San Diego,CA
Summary
Results-driven professional with a background in ramp service and valet operations. Known for effective problem-solving and leadership skills, contributing to improved workflow efficiency and heightened customer satisfaction. Committed to maintaining safety standards and enhancing service delivery.
Overview
10
10
years of professional experience
Work History
Valet Attendant
Fox Auto Parks
San Diego, CA
04.2024 - Current
- Delivered exceptional customer service by greeting and assisting guests upon arrival.
- Managed vehicle organization in high-traffic areas, ensuring efficient space utilization.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Operated valet management software to track vehicle status and streamline operations.
- Conducted routine inspections of parked vehicles, maintaining security and safety standards.
Caretaker
Brenda Dickey
San Diego, CA
05.2023 - 03.2024
- Assisted with daily living activities, promoting independence while maintaining safety.
- Evaluated care processes regularly, recommending improvements for better outcomes.
- Drives Brenda to doctors appointments, grocery stores, and other places she needs to go
Lead Ramp Service Agent
Unifi
San Diego, CA
11.2020 - 03.2023
- Supervised ramp operations to ensure timely and efficient aircraft servicing.
- Coordinated loading and unloading of baggage, cargo, and mail with precision.
- Trained new team members on safety protocols and operational procedures.
- Implemented process improvements that enhanced workflow efficiency and reduced delays.
- Push back aircrafts after every load
Vehicle Service Agent
Hertz Car Rental
San Diego, CA
09.2019 - 03.2020
- Performed detailed evaluations of vehicle condition, focusing on cleanliness and mechanical integrity to enhance customer satisfaction.
- Managed vehicle inventory by organizing and tracking car availability in fleet management system.
- Coordinated with team members to ensure timely vehicle servicing and maintenance.
- Assisted customers with rental agreements, ensuring compliance with company policies and procedures.
Shift Manager
McDonald's
San Diego, CA
04.2016 - 09.2019
- Supervised team to ensure efficient operations during peak hours.
- Implemented training programs for new hires, improving onboarding efficiency.
- Oversaw inventory management to ensure sufficient stock for daily operations.
- Resolved customer complaints swiftly, enhancing overall satisfaction ratings.
Education
Business
Southwestern College
Chula Vista, CASkills
- Effective problem solving
- Quick decision making
- Professional appearance
- Stress tolerance
- Aircraft marshalling
- Ground support equipment operation
- Airport security regulations
- Baggage handling
- Workplace safety
- Accurate money handling
- Opening and closing procedures
- Handling customer complaints
- Energetic and enthusiastic
- Delegating work
- Hand and power tools
- Pipe fitting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Considered by Unifi to be among the top employees for marshaling aircraft.
- Identified a significant equipment malfunction before it resulted in a major flight delay or in-flight issue and suggested a resolution that mitigated any risks.
Timeline
Valet Attendant
Fox Auto Parks
04.2024 - Current
Caretaker
Brenda Dickey
05.2023 - 03.2024
Lead Ramp Service Agent
Unifi
11.2020 - 03.2023
Vehicle Service Agent
Hertz Car Rental
09.2019 - 03.2020
Shift Manager
McDonald's
04.2016 - 09.2019
Business
Southwestern College