Darral Mays
Killeen,TX
Summary
Veteran Unit Supply Specialist bringing 5 years experience with the United States Army. Excellent multitasker and problem-solver with a superior work ethic and strong communication skills. Knowledgeable about clerical, housekeeping and inspection standards.
Overview
10
10
years of professional experience
Work History
Supply Specialist
US Army
07.2017 - Current
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
- Synchronized supply chains to optimize inventory and service procedures.
- Supervised handling of deliverables and contract closeouts.
- Signed off on existing contracts to verify completion of contractual deliverables.
- Managed non-expendable government-owned property in district.
Customer Service Representative
GC Services
01.2015 - 07.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Cashier
Kentucky Fried Chicken
02.2012 - 10.2014
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
Education
No Degree - Business Administration
Pensacola State College
Pensacola, FLHigh School Diploma -
Booker T Washington High School
Pensacola, FLSkills
- Inventory Demand Forecasting
- Requisitions Management
- Shipping Method Optimization
- Carrier Relations
- Automated Supply Systems
- Customer Experience
Timeline
Supply Specialist
US Army
07.2017 - Current
Customer Service Representative
GC Services
01.2015 - 07.2017
Cashier
Kentucky Fried Chicken
02.2012 - 10.2014
No Degree - Business Administration
Pensacola State College
High School Diploma -
Booker T Washington High School
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