Darral Mays
Killeen,TX
Summary
Veteran Unit Supply Specialist bringing 5 years experience with the United States Army. Excellent multitasker and problem-solver with a superior work ethic and strong communication skills. Knowledgeable about clerical, housekeeping and inspection standards.
Overview
10
10
years of professional experience
Work History
Supply Specialist
US Army
Fort Hood, TX
07.2017 - Current
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
- Synchronized supply chains to optimize inventory and service procedures.
- Supervised handling of deliverables and contract closeouts.
- Signed off on existing contracts to verify completion of contractual deliverables.
- Managed non-expendable government-owned property in district.
Customer Service Representative
GC Services
Copperas Cove, TX
01.2015 - 07.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Cashier
Kentucky Fried Chicken
Pensacola, FL
02.2012 - 10.2014
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
Education
No Degree - Business Administration
Pensacola State College
Pensacola, FLHigh School Diploma -
Booker T Washington High School
Pensacola, FLSkills
- Inventory Demand Forecasting
- Requisitions Management
- Shipping Method Optimization
- Carrier Relations
- Automated Supply Systems
- Customer Experience
Timeline
Supply Specialist
US Army
07.2017 - Current
Customer Service Representative
GC Services
01.2015 - 07.2017
Cashier
Kentucky Fried Chicken
02.2012 - 10.2014
No Degree - Business Administration
Pensacola State College
High School Diploma -
Booker T Washington High School