Darreion Dugger
Atlanta,GA
Summary
Dynamic and reliable professional with a proven track record at State Farm, excelling in customer relations and efficient multitasking. Adept at enhancing customer satisfaction through clear communication and problem-solving skills. Recognized for maintaining organized environments and ensuring safety standards, contributing to a collaborative team atmosphere.
Hospitality professional, highly skilled in assisting bartenders and ensuring well-stocked and clean bar environment. Proven ability to support fast-paced operations and handle multiple tasks simultaneously. Known for excellent teamwork and adaptability, ensuring smooth bar operations and exceptional customer service.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Barback
D Cafe and Catering
09.2024 - Current
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Assisted in setting up and breaking down bar area for special events.
- Delivered food to customers at bar and tables.
Stock Associate
Kroger
08.2022 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
- Expedited incoming shipments by unloading trucks, verifying contents against invoices, and promptly stocking merchandise on shelves.
Custodian 1
Georgia Tech
08.2022 - 04.2023
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Security Officer
Allied Universal Security Services
09.2021 - 04.2022
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Outbound Warehouse Associate
DHL Supply Chain
05.2021 - 08.2021
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Checked and rechecked orders before packaging and shipping items.
- Reduced errors in shipments by double-checking orders before loading onto delivery trucks.
- Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
Customer Care Representative
State Farm
01.2021 - 05.2021
- Managed high call volume with exceptional professionalism and efficiency.
- Assisted call-in customers with questions and orders.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Promptly responded to inquiries and requests from prospective customers.
- Responded proactively and positively to rapid change.
Forklift Operator
Johnson Controls
01.2021 - 03.2021
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Communicated with floor managers to determine merchandise placement.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
Garden Center Associate
Home Depot
03.2017 - 12.2020
- Promoted sustainable gardening practices among customers by recommending eco-friendly products.
- Boosted sales through effective merchandising and attractive displays of garden center products.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained lighting systems in gardens to provide proper lighting for safety and aesthetics.
Maintenance Crew Member
Walmart
09.2015 - 12.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
Education
No Degree - Marketing Management
Middle Georgia State University
Macon, GA05-2018
Skills
- Efficient multitasking
- Cleaning and sanitation
- Computer skills
- Customer relations
- Task prioritization
- Clear communication
- Employee training
- Adaptability and flexibility
- Team collaboration
- Organizational skills
- Customer satisfaction
- Reliability
Timeline
Barback
D Cafe and Catering
09.2024 - Current
Stock Associate
Kroger
08.2022 - Current
Custodian 1
Georgia Tech
08.2022 - 04.2023
Security Officer
Allied Universal Security Services
09.2021 - 04.2022
Outbound Warehouse Associate
DHL Supply Chain
05.2021 - 08.2021
Customer Care Representative
State Farm
01.2021 - 05.2021
Forklift Operator
Johnson Controls
01.2021 - 03.2021
Garden Center Associate
Home Depot
03.2017 - 12.2020
Maintenance Crew Member
Walmart
09.2015 - 12.2016
No Degree - Marketing Management
Middle Georgia State University
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