Summary
Overview
Work History
Education
Skills
Timeline
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DAR'REION MORGAN

Houston,TX

Summary

Dynamic professional with a proven track record in customer service and operations support, including a pivotal role at Walmart. Excels in inventory management and fostering customer relations, demonstrating an upbeat and outgoing attitude. Achieved significant improvements in client satisfaction and operational efficiency. Skilled in both manual and technical tasks, ensuring safety and quality standards are surpassed.

Overview

3
3
years of professional experience

Work History

Personal Shopper

Walmart
Houston, TX
03.2023 - 04.2024
  • Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
  • Organized and executed shopping trips for clients, including scheduling and transportation arrangements.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Customer Service Clerk

Kroger
Houston, TX
11.2022 - 03.2023
  • Promoted available products and services to customers during service, account management and order calls.
  • Answered incoming calls from customers regarding product information, order status, returns, and other related inquiries.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Warehouse Worker

Amazon
Houston, TX
11.2022 - 02.2023
  • Packed orders in accordance with customer specifications
  • Verified and updated inventory levels in company database
  • Monitored incoming and outgoing shipments for accuracy
  • Performed opening and closing duties, including store cleaning and restocking
  • Trained new team members on company policies and procedures
  • Operated POS systems and input information into company computer programs
  • Communicated with customers regarding orders, comments, and complaints

Fast Food Worker

Dairy Queen
Houston, TX
08.2021 - 02.2023
  • Served food, beverages and desserts to customers in such settings as take-out counters of restaurants and lunchrooms, business and industrial establishments, hotel rooms, and cars

Waterpark Attendant

Six Flags Hurricane Harbor
Houston, TX
07.2021
  • Fastened safety devices for patrons, and provided them with directions for fastening devices
  • Monitored activities to ensure adherence to rules and safety procedures, and arrange for removal of unruly patrons
  • Operated, drove, and explained use of mechanical riding devices and other automatic equipment in amusement parks, carnivals, and recreation areas
  • Kept informed of shut-down and emergency evacuation procedures

Education

High School Diploma -

C.E King
Houston, TX
05.2022

Skills

  • Order Picking and Processing
  • Loading and Unloading
  • Facility Maintenance
  • Occupational Health and Safety
  • Operations Support
  • Manual Dock Chain Pulling
  • Inventory Management
  • Materials Handling and Transport
  • Shipping and Receiving
  • Pallet Jacks
  • Product Management
  • Attention to Detail
  • Basic Mathematics
  • Goals and Performance
  • Purchase Order Review
  • Sorting and Labeling
  • Complex Problem-Solving
  • Heavy Lifting
  • Accurate money handling
  • Customer relations
  • Upbeat and outgoing attitude

Timeline

Personal Shopper

Walmart
03.2023 - 04.2024

Customer Service Clerk

Kroger
11.2022 - 03.2023

Warehouse Worker

Amazon
11.2022 - 02.2023

Fast Food Worker

Dairy Queen
08.2021 - 02.2023

Waterpark Attendant

Six Flags Hurricane Harbor
07.2021

High School Diploma -

C.E King

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DAR'REION MORGAN