Summary
Overview
Work History
Education
Skills
Certification
Timeline
Leadership Highlights
Generic

Darrel C. Greenwood

Norfolk,VA

Summary

Program leadership professional with deep expertise in driving project success through strategic planning and execution. Adept at fostering team collaboration to achieve high-impact results, seamlessly adapting to evolving demands. Skilled in project management, stakeholder engagement, and resource allocation, with proven track record of delivering outcomes that exceed expectations. Effective communicator and problem solver, known for reliability and results-driven mindset.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Operations Program Leader / Area Maintenance Manager

Amazon Robotics – Reliability, Maintenance, and Engineering (RME)
11.2021 - Current
  • Managed maintenance operations across Amazon’s Material Handling Equipment (MHE) portfolio, ensuring peak performance and minimal downtime.
  • Designed and implemented KPI frameworks that improved asset utilization and informed long-term capital planning.
  • Partnered with engineering, operations, and software teams to deliver field-tested solutions, enhancing equipment reliability and productivity.
  • Led cross-site performance reviews, identified training gaps, and rolled out retraining programs to improve technician proficiency.
  • Directed Failure Analysis and Incident Review processes, integrating corrective actions into maintenance protocols to prevent recurrence.
  • Influenced program design by translating operational challenges into actionable engineering solutions.

Maintenance Mechanic

Cintas Corporation
04.2017 - 05.2021
  • Performed preventive and corrective maintenance on high-speed industrial laundry systems, improving equipment lifespan and throughput.
  • Introduced scheduling improvements that reduced maintenance-related downtime and ensured regulatory compliance.

Maintenance Mechanic

Enviva Biomass
10.2015 - 03.2017
  • Maintained biomass processing systems, conveyors, and ancillary equipment, significantly reducing unplanned outages.
  • Implemented best-practice maintenance procedures, improving operational reliability.

Supervisory Auxiliary Systems Technician

U.S. Navy – Mid-Atlantic Regional Maintenance Center
09.2012 - 08.2015
  • Directed a 25+ member team performing overhauls on naval auxiliary systems, achieving 100% operational readiness.
  • Oversaw technical audits, safety inspections, and hands-on training to maintain fleet-wide engineering standards.

Maintenance Supervisor / Senior Technician

U.S. Navy – USS WASP (LHD-1)
03.2007 - 09.2012
  • Led a 45-member maintenance crew in propulsion and auxiliary system repairs aboard a Navy assault ship.
  • Delivered 20+ major overhaul projects on time and without safety incidents, ensuring mission readiness.

Education

Master of Science - Leadership

Trident University International
10.2024

Bachelor of Arts - General Studies (Coding Concentration)

Southern New Hampshire University
10.2023

High School Diploma -

George W. Carver High School For The Sciences
Queens, NY
06-2006

Skills

  • Maintenance Program Management
  • Asset reliability management
  • Root Cause & Failure Analysis
  • Leadership Development & Coaching
  • Process optimization expertise
  • Collaborative teamwork across functions
  • Preventive & Predictive Maintenance
  • Safety compliance management
  • Relationship building
  • Activity planning
  • Program activities
  • Issue resolution

Certification

  • Lean Six Sigma Practitioner
  • U.S. Navy – Caterpillar Diesel 3500B Engine Technician (NEC 4306)
  • U.S. Navy – Cummins Diesel Overhaul Technician (NEC 4303)
  • NAMTS Valve Systems & Components Specialist
  • Basic Engineering Common Core (BECC)

Timeline

Operations Program Leader / Area Maintenance Manager

Amazon Robotics – Reliability, Maintenance, and Engineering (RME)
11.2021 - Current

Maintenance Mechanic

Cintas Corporation
04.2017 - 05.2021

Maintenance Mechanic

Enviva Biomass
10.2015 - 03.2017

Supervisory Auxiliary Systems Technician

U.S. Navy – Mid-Atlantic Regional Maintenance Center
09.2012 - 08.2015

Maintenance Supervisor / Senior Technician

U.S. Navy – USS WASP (LHD-1)
03.2007 - 09.2012

Bachelor of Arts - General Studies (Coding Concentration)

Southern New Hampshire University

Master of Science - Leadership

Trident University International

High School Diploma -

George W. Carver High School For The Sciences

Leadership Highlights

  • Championed performance-based leadership models that improved technician productivity and engagement.
  • Cut downtime through proactive maintenance strategies and targeted root-cause analysis.
  • Built a culture of continuous learning and safety compliance within high-pressure environments.
  • Applied ethical leadership principles to foster trust and inclusion at every organizational level.

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