Darrel David
Jamaica,NY
Summary
A motivated, resilient and compellingly persuasive individual who loves nothing more than helping resolve problems or find alternatives to different situations. Having a professional appearance and a respectful, business-like manner, Darrel is a service-oriented professional who is very confident when handling enquiries. Being a team player, who is able to work to timely demands and effectively manage multiple workloads. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customizer/ Repair/technician
God of Gaming
04.2018 - 06.2023
- Troubleshooting different repair problems for various GBA motherboards
- Attention to detail for custom GBA systems for customer.
- Tools used: wire striper, needle nose pliers, tri wing screwdriver, Phillips screwdriver and Solder iron.
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Maintenance/ Laborer
Chute Plus
10.2014 - 05.2017
- Inspected garbage and apartment vent lines with TV video scopes
- Cleaned garbage chutes, compactors
- Worked in small spaces using hand tools
- Knowledge of hand tools: pliers, screw drivers, wire strippers, hammers etc.
- Implemented preventive maintenance programs, resulting in reduced breakdowns and increased productivity.
- Collaborated with other departments to address facility maintenance needs, fostering positive relationships between teams.
- Conducted regular inspections of tools and equipment to ensure proper functioning and prevent potential issues.
Valet Attendant
Standard Parking
04.2013 - 03.2014
- Open Garage for morning shift
- Assist customers with processing tickets for exit
- Reduced wait times for guests with effective communication and coordination among valet team members.
- Streamlined vehicle retrieval process for faster turnaround times, leading to increased guest loyalty.
- Park cars during morning rush and evening rush
- Established positive guest relationships through consistent delivery of excellent customer service.
- Assisted in training of new team members, ensuring consistent service quality across all attendants.
Education
Certificate - Medical Assisting
Suburban Technical School
Hempstead, New York01.2010
Associate of Arts - Music Performance
Queensborough Community College
Queens, New YorkSkills
- Proven aptitude for dealing with customer complaints
- Ability to communicate effectively with customers
- Experience of working in busy environments
- Dealing with customers face to face
- Able to adapt tone, language and style for different customers and situations
- Meeting customer expectations in areas such as timeliness, quality and consistency
- Building customer relationships and loyalty
- Able to control conversations and quickly obtain relevant information
- Ability to remain calm when dealing with emotional, difficult or distressed people
Certification
AHA (American Heart Association) - CPR
References
References available upon request
Timeline
Customizer/ Repair/technician
God of Gaming
04.2018 - 06.2023
Maintenance/ Laborer
Chute Plus
10.2014 - 05.2017
Valet Attendant
Standard Parking
04.2013 - 03.2014
Certificate - Medical Assisting
Suburban Technical School
Associate of Arts - Music Performance
Queensborough Community College