A pleasant, professional and proficient Administrative Assistant, Receptionist and a Customer Service provider who has a long track record of ensuring things run smoothly behind the scenes of a busy office. I am an effective team member who has the ability to meet deadlines and ensure that the highest standards of Office organisation are maintained at all times. I have a methodical and thorough approach to work, and I will go out of my way to maintain an enjoyable and clean working environment. I have experience of working with the general public, both face-to-face and over the telephone and I am someone who will always go that extra mile to get things done. I am a young vibrant, energetic, enthusiastically, mind open, innovative with high impact communication person who is having lot of dreams ahead and build a name for myself, being an example to people around me is what I desire and wake up for. I-am a people's person who strives for the best. Right now I am looking to work for a company that offers excellent opportunities for personal and professional development and that company is yours.
Microsoft office Word
Microsoft Excel
Microsoft PowerPoint
Internet & Emails
Well organised, and be able to prioritise work in an efficient manner
Providing high quality Customer Service
Good level of numeracy
Good at juggling tasks and prioritising
Impeccable telephone manners
Resolving and managing queries to closure
Calm and composed under pressure and able to work to tight deadlines
Ability to work within a busy and demanding team environment
Able to work with minimum amount of supervision and on own initiative
Ability to communicate effectively with a wide range of customers
Proven aptitude for dealing with customer complaints
Dealing with customers Face to Face
Fully aware of the importance of data security and relevant legislation
Prospecting for sales leads
Able to identify and act upon potential sales opportunities
Treating each employee as an individual and showing concern for their welfare, aims and career development
Always discreet in the handling of sensitive and confidential customer, staff or business data and information
Open to constructive feedback & always listening carefully to what employees have to say about the company
Majuba TVET College, Office Administration, English Level 4, Office Data Processing Level 4, Life Orientation Level 4, Mathematical literacy Level 4, Personal Assistant Level 4, Business practice Level 4,Office Practice Level 4