Sarah Jane Wack

Booking surgeries for two surgeons at multiple hospitals and booking their in-office procedures. Prioritizing cases and collaborating with admin to ensure proper staffing. Educating patients on pre-procedure instructions and arranging post-op appointments and testing. Obtaining pre-authorizations. Appealing denials. Developing relationships with the doctors, staff, referring physicians, cardiologists, hospital surgical staff and Reps to ensure optimal success. Updating records to reflect proper procedure information and authorizations. Maintaining a high degree of professionalism at all times.

Booking procedures appropriately. Getting insurance authorizations and cardiac clearances. Contacting the company Rep. Scheduling testing for all incoming referrals and surgical follow ups. Coordinating care for Dialysis patients. Managing the physician's Outlook schedule. Covering for other surgical staff and traveling to different sites. Triaging phone calls.

Setting up appointments/testing with in-network physicians and hospitals. Getting authorizations. Notifying people of appointments. Addressing questions. Documenting work. Training staff.

In addition to reception and scheduling, I was responsible for ordering supplies, chart prep and inputting the physicians schedules in the computer system.