Friendly Administrator with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Balances high-volume inquiries with staff administrative needs.
Overview
14
14
years of professional experience
Work History
Administrator/ Surgical Scheduler Thoracic Surgery
Nuvance Health
Danbury, CT
07.2024 - Current
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns
Special Project- Assisted physician in establishing a new private practice, including coordinating office setup, identifying and securing a suitable location, and organizing administrative infrastructure.
Supported implementation of EMR systems, vendor contracts, and patient scheduling processes to ensure smooth practice operations.
Collaborated with external partners (real estate, legal, IT, and medical suppliers) to facilitate a successful practice launch.
Administrative Services
New York Presbyterian Medical Group OBGYN
Hartsdale, NY
09.2011 - 08.2023
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Greeted incoming visitors and customers professionally with friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Corresponded with clients through email, telephone or postal mail.
Responded to inquiries from callers seeking information.
Scheduled and confirmed appointments and meetings for senior management team.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Assisted with OB patients with their cesareans.
Managed medical records.
Skills
EMR Systems - EPIC Athena Cerner Sorian
Prioritization and Time Management
Multi-Line Phone Systems
Computer Proficiency
Payment Processing
Multitasking and Prioritization
Visitor and Customer Relations
Scheduling and Calendar Management
Positive Attitude and Energetic
Courteous and Professional
Reliable and Punctual
Attention to Detail
Administrative Support
Personal Initiative
Automated and Manual Data Entry
Timeline
Administrator/ Surgical Scheduler Thoracic Surgery