Darrel Templeton
Mesa,AZ
Summary
Self starting transit manager with a unique understanding of how operations and maintenance must work together to achieve goals. Over 20 years experience hiring and leading teams to success. Well organized problem solver bringing a solid understanding of industry trends, Solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bus Operations Manager
Valley Metro
11.2021 - 09.2023
- Responsible for the overall management and administration of Valley Metro’s contracted Fixed Route Transit Services
- Maintain effective internal and external coordination and communications with Valley Metro member agencies, and consultants/contractors and other operators and providers of public transportation in the Phoenix metropolitan area
- Led contracted staff to reduce workforce deficit from over 100 operator open positions to 0
- Identified and resolved unauthorized, unsafe or ineffective practices
- Held weekly status meetings with contractor to ensure Valley Metro standards were met
- Write and review scope of work for operations and maintenance contracts
- Participate in many RFPs including City of Phoenix Zero Emission Bus Fleet procurment, East Valley Operations and Maintenace contract, and more
- Oversight of Valley Metro Operations and Maintenance staff directly responsible for day to day servce
- Budget preparation, forecasting and monitoring of annual budget for fixed route service operations and capital projects, solicits and evaluates bids/proposals; monitors and forecasts expenditures for additional funds needed for staffing, equipment, material, and supplies
Bus Fleet Maintenance Specialist
Valley Metro
01.2020 - 11.2021
- Monitor fixed route maintenance contracts to ensure contract compliance
- Perform contractor audits including but not limited to vehicle cleanliness, preventive maintenance, and special maintenance project audits
- Monitors and leads vehicle maintenance activities, which includes overseeing vehicle inspection processes performed by internal employees and external contractors
- Monitor vehicle health through onboard automated vehicle maintenance programs (Clever Devices AVM)
- Monitor compliance with applicable Federal Transit Administration (FTA) regulations; assists with National Transit Database (NTD) reporting requirements
- Determines operational needs of new vehicles for specifications; oversees new vehicle factory acceptance and in-service inspection processes
- Particpate and scoring member and technical advisor on fleet RFP
Bus Maintenance Quality Assurance Coordinator
Valley Metro
02.2018 - 01.2020
- Oversight of all Preventive Maintenance activities for bus fleet
- Led team of 3rd party QA inspectors ensuring Valley Metro standards were met
- Designed QA inspection measures for Bus Maintenance provided by multiple contractors
- Ensure compliance with all local and Federal regulations
- Track all maintenance campaigns and report results
- Oversight of Clever CAD/AVL system installation and launch
Quality Assurance Inspector
Vehicle Technical Consultants
01.2007 - 02.2018
- Full time QA inspector for Valley Metro 12/2012-02/2018
- Manage a team of traveling inspectors
- Perform fleet turnover inspections
- PMI compliance audits and reviews
- Perform acceptance inspections of vans and buses for clients of VTC as they arrived
- Installation of Geotab devices and other components for clients of VTC
- Various fleet subcomponent warranty repairs for clients of VTC
- Kept detailed records of inspections with fleet recommendations
Education
Associates Degree Restaurant Management -
Scottsdale Culinary Institute
Scottsdale, AZ06.2000
Skills
- Project management
- Data analysis
- Oral and written communication
- Presentation competency
- Adaptability
- Time management
- Attention to detail
- Process Improvement Strategies
- Planned Equipment Constraints
- Staff Training
Certification
- Certified Onboard CNG System Inspector Training - 2019
- FogMaker Maintenance Technician Training - 2019
Timeline
Bus Operations Manager
Valley Metro
11.2021 - 09.2023
Bus Fleet Maintenance Specialist
Valley Metro
01.2020 - 11.2021
Bus Maintenance Quality Assurance Coordinator
Valley Metro
02.2018 - 01.2020
Quality Assurance Inspector
Vehicle Technical Consultants
01.2007 - 02.2018
Associates Degree Restaurant Management -
Scottsdale Culinary Institute
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