I enjoy combat sports, gardening, reading, and tai chi in my free time
Darrell Anderson
Mr.
Stockbridge,GA
Summary
I am a result-oriented professional with over seventeen years of progressive experience in customer satisfaction. Currently, I'm an Operator Territory Manager for "Frito Lay, North American, and I have over seven years of experience in the customer service field. In the past, I have had the opportunity to hold the title of Youth Recreational Assistant Coach, Urban Youth Camp Leader, and am the co-founder of a community garden. I have developed excellent coaching skills, including assistance with character building and help with personal development, and been part of several successful grassroots outreach programs. I and professionally trained in conflict resolution and customer relations. I am a self-reliant individual who excels at establishing and developing interpersonal relationships because I wholeheartedly care.
Overview
17
17
years of professional experience
19
19
years of post-secondary education
Work History
Urban Youth Camp Leader
Scout And Grow Gardens
Decatur , GA
2020.10 - Current
- Assisted in sustaining a weekly summer program for the Eastwyck Village community located in Dekalb County
- Created and managed weekly youth fitness program (age group 7-adult) over the entire summer
- Supervised youth and young adults on group trips to locations including Arabia Mountain and Ice skating
- Provided guidance to the tenants in the clearing and cultivating of land and soil for a community garden located in their apartment complex
- Shared responsibility in overseeing several community events held in the Scout and Grow Garden. Including children art workshops, community clothing drives, and family movie night, in our efforts to promote family involvement within the community
Assistant Director
Sons Of Allen Boxing & Books Club
Atlanta , GA
2019.02 - Current
- Co-creator of Feed the Temple Community Garden located in Columns Apartment, previously Allen Temple Apartment Homes located in Atlanta
- Responsible for supervising the children and young adults in the community in programs based on land clearing and cultivating space for their community garden
- Assisted in the negotiation with property management to establish a community garden in the apartment complex as part of their children's afterschool program
- Assistant coach in the youth afterschool fitness program in which we provided children guidance on any personal concerns, issues at school and advice on best practices when resolving conflict within their household
- Established positive relationships with the adults and children while facilitating afterschool activities for two years consecutively
Customer Service Representative
PepsiCo
Atlanta , GA
2005.05 - Current
- Seventeen years of experience in direct sales, which enabled me to sharpen my already pre-existing customer service skills
- Managed all independent restaurants in the Georgia market, which included North Georgia, Northwest Georgia, the Atlanta metro area, and south Atlanta metro areas
- Saw a consistent increase in marginal contribution on average throughout my years in the role
- Met or exceeded sales expectations for five consecutive periods in three different key preformance categories
Customer Service Specialist
RadioShack
Dunwoody , GA
2011.06 - 2013.02
- Acquired extensive knowledge of electronic and mechanical parts and their applications
- Successfully used a wide variety of sales tactics to help improve stores ranking in the district
- Well versed in the reading, understanding, and using periodic metrics for improving sales
Education
Liberal Arts And Sciences
Georgia State University
Atlanta, GA 1999.08 - 2023.05
Skills
Camp schedule management
Accomplishments
The founder of Cultivating Kingdom Community; a soon-to-be-established nonprofit centered on helping our young men and women develop the mental, physical, and emotional fortitude needed to accomplish their goals.
Interests
Timeline
Urban Youth Camp Leader
Scout And Grow Gardens
2020.10 - Current
Assistant Director
Sons Of Allen Boxing & Books Club
2019.02 - Current
Customer Service Specialist
RadioShack
2011.06 - 2013.02
Customer Service Representative
PepsiCo
2005.05 - Current
Liberal Arts And Sciences
Georgia State University
1999.08 - 2023.05
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