Darrell Bluitt
Los Angeles,CA
Summary
Dynamic customer service professional with experience at SUBWAY® Restaurants, excelling in customer satisfaction and loyalty. Demonstrated reliability and composure in high-pressure situations while effectively operating POS systems. Proven ability to exceed service goals and train new staff, fostering a welcoming environment that enhances the customer experience.
Overview
8
8
years of professional experience
Work History
Customer Service / Cashier
SUBWAY®Restaurants
01.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Used POS system to enter orders, process payments and issue receipts.
Cook
Carl's Jr
07.2017 - 01.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Education
Diploma - Basic Education, Algebra,Writing,Reading, Language
Dominquez High School
Compton, CA06.1987
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- POS system operation
Timeline
Customer Service / Cashier
SUBWAY®Restaurants
01.2021 - Current
Cook
Carl's Jr
07.2017 - 01.2021
Diploma - Basic Education, Algebra,Writing,Reading, Language
Dominquez High School
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