Darrell Daniel
Oxford,NC
Summary
At Wolfspeed, Inc, I led a team to enhance operational efficiency and customer satisfaction, demonstrating exceptional team leadership and problem-solving skills. My focus on process improvement and staff coordination boosted team morale and performance, ensuring compliance with safety standards and achieving significant service quality enhancements.
Reliable Shift Leader with 7 years in manufacturing industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
7
7
years of professional experience
Work History
Semiconductor Manufacturing Shift Lead
Wolfspeed, Inc
06.2017 - 11.2024
- Coordinated daily operations to ensure smooth workflow and timely task completion.
- Improved team performance by providing guidance and resolving conflicts.
- Oversaw opening and closing procedures, ensuring security and compliance with policies.
- Supported staff by addressing questions and providing on-the-spot training.
- Enhanced customer satisfaction by monitoring service quality and addressing complaints promptly.
- Scheduled employee shifts to maintain adequate coverage and operational efficiency.
- Boosted team morale by fostering a collaborative and supportive work environment.
- Monitored compliance with safety standards and company policies for a secure workplace.
- Assisted in onboarding new hires to ensure a smooth integration process.
- Provided leadership during busy periods to meet customer demands effectively.
- Conducted regular inspections of work areas to uphold cleanliness and order.
- Resolved operational challenges by identifying issues and implementing timely solutions.
- Maintained accurate records of daily activities and shift reports for management review.
- Led pre-shift meetings to communicate goals and updates to team members.
- Supported management in tracking and analyzing team performance metrics.
- Ensured compliance with company policies by monitoring employee conduct and addressing violations.
- Strengthened operational efficiency by implementing process improvements and best practices.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
Education
High School Diploma -
South Granville High
Creedmoor, NC06-1986
Skills
- Team leadership
- Shift management
- Conflict resolution
- Staff coordination
- Problem solving
- Quality assurance
- Performance monitoring
- Safety compliance
- Communication skills
- Workplace organization
- Employee motivation
- Team collaboration
- Goal setting
- Process improvement
- Decision making
- Attention to detail
- Workplace safety
Accomplishments
- Supervised team of 25 or more staff members.
- Collaborated with team of 25 or more in the development of wafer handling.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
United States Navy, June 1988-1994
Enter the United States Navy on June 24, 1988 and Honorable discharged on June 27, 1994. Second Class Petty Officer.
Timeline
Semiconductor Manufacturing Shift Lead
Wolfspeed, Inc
06.2017 - 11.2024
High School Diploma -
South Granville High
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