Darrell Duplechan
Lafayette
Summary
Professional logistics worker with focus on efficient loading and unloading processes. Proven ability to handle high-pressure environments, ensuring smooth operations and timely deliveries. Valued team player known for adaptability and reliability.
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Loader
Walmart
OPELOUSAS, USA
01.2017 - Current
- Loading and unloading goods onto and off of trucks using a forklift, pallet jack, or other loading equipment.
- Checking the load to ensure that it is secure and properly balanced.
- Keeping track of inventory and ensuring that the correct items are loaded onto the correct trucks.
- Maintaining the cleanliness of the loading area and equipment.
- Operating loading equipment in a safe and efficient manner.
R_Shipping Clerk
Walmart
OPELOUSAS, USA
11.2018 - 04.2022
- Checking the details of orders, including the quantity and type of goods.
- Preparing shipping documents, like invoices and purchase orders.
- Packaging items securely to prevent damage during transit.
- Arranging for pickup or delivery of goods, working with various shipping companies.
- Tracking shipments and updating customers on the status of their orders.
- Managing the inventory of shipping materials and supplies.
- Maintaining records of outgoing shipments, including details of goods shipped, shipping methods, and costs.
- Verifying the accuracy of orders upon their arrival and sorting them accordingly.
- Conducted quality checks on packed goods to minimize errors in order fulfillment.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Conducted research to address shipping errors and packaging mistakes.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Shift Supervisor
CVS
08.2016 - 12.2016
- Assigns tasks and responsibilities to staff members.
- Maintains a clean, organized work space.
- Enforces company policy and procedures.
- Supervises employees and provides guidance.
- Responsible for hiring, firing, disciplining, promoting, demoting, and transferring employees.
- Provides technical assistance to managers and supervisors.
- Develops and maintains effective communication skills.
- Communicates effectively with co-workers and others.
- Manages conflict among team members and resolves conflicts as needed.
- Responsible for ensuring that all employees adhere to company standards of conduct and ethics.
- Establishes and enforces rules and regulations.
- Performs other duties as assigned.
- Collaborated with management on strategic initiatives to improve operational efficiency across the store.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Researched issues to obtain appropriate answers to customer inquiries.
- Submitted reports to senior management to aid in business decision-making and planning.
AGM
Burger King
08.2015 - 08.2016
- Promote company culture and value by carrying out responsibilities with knowledge, honesty, and integrity.
- Clearly communicate goals to be achieved to the shift and demonstrate how they can be realized; and make sure the shift meets its organizational and operational objectives.
- Set a positive example to team members and keep restaurant operating to standard by maintaining a calm attitude during times of high volume.
- Provide training to team members on how to connect with each guest, as well as maintain a friendly and positive demeanor that the team can emulate to provide outstanding service to guests.
- Ensure smooth flow of operations of the restaurant by delegating responsibilities and practices to the team, with suggestions and direction from the general manager.
- Ensure company operational policies and procedures are always followed, including those concerning safety and cash handling.
- Adhere to established food safety guidelines for all products; and follow all product build and presentation standards in making available fresh and quality products to guests consistently.
- Provide assistance to team all through the shift and engender great team work among members.
- Ensure a professional, clean and polished, appearance by wearing the approved uniform.
- Apply suggestive selling and up-selling tactics when opportunities present themselves to increase restaurant sales and guest satisfaction.
- Periodically review restaurant operations and environment to discover areas to improve upon, and to train and direct the team on to achieve the restaurant's operational goals.
- Suggest ideas to the general manager on broader areas to improve upon.
- Provide assistance to the general manager on tasks management, and operational and organizational planning for the restaurant.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Improved workplace culture through the development and implementation of diversity initiatives.
Shift Supervisor
Burger King
10.2012 - 08.2015
- Sets an example for Team Members by working hard to implement shift plan and drive operational results.
- Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
- Motivates Team Members during the shift on each of the workstations.
- Reviews restaurant results to identify successes and areas for improvement.
- Ensures that restaurant upholds operational and brand standards.
Education
High School -
Rayne High School
Rayne, LA, United States of AmericaSome College (No Degree) - BS Business Management & Leadership
Bellevue University
Bellevue, NESkills
- Forklift and pallet jack operation
- Truck loading and freight handling
- Shipping and receiving management
- Staffing and recruitment
- Inventory control and documentation
- Load securing and safety compliance
- Equipment maintenance and cleanliness
- Team leadership and coaching
- Time management and decision-making
- Communication skills and customer relations
- Cash and price management
- Employee relations
- Diversity and inclusion
- Performance management
- Training and mentoring
- Staff management
Certification
SafeServ-(December2012)
Food Service Certificate
Timeline
R_Shipping Clerk
Walmart
11.2018 - 04.2022
Loader
Walmart
01.2017 - Current
Shift Supervisor
CVS
08.2016 - 12.2016
AGM
Burger King
08.2015 - 08.2016
Shift Supervisor
Burger King
10.2012 - 08.2015
Some College (No Degree) - BS Business Management & Leadership
Bellevue University
High School -
Rayne High School
References
References available upon request.
Education
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