DARRELL FOSTER
Okemos,MI
Summary
I am Aspiring manager and analytical problem-solver with talents for excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound. I am dedicated to applying training, monitoring and improving task efficiency. I also seek to maintain full-time position that offers professional challenge like utilizing interpersonal skills, excellent time management and problem-solving skills. Approached each day and unique challenges with enthusiasm and patience.
Overview
2
2
years of professional experience
Work History
INSIDER/PIZZA MAKER
Dominos
04.2024 - 07.2024
- Implemented creative problem-solving techniques when faced with equipment malfunctions or unexpected challenges during busy shifts.
- Cuts and/or packages orders coming out of oven
- Processed orders, refunds, and exchanges in a timely manner
- Handled high call volumes and maintained a positive attitude towards all customers
- I rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly and efficiently.
- I Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- I Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
CUSTOMER SERVICE
Dominos
01.2024 - 04.2024
- Enhanced member retention through personalized engagement and excellent customer service.
- Monitored customer service operations to confirm compliance with quality standards.
- Upheld high standards for customer service and led by example.
- Provided exceptional customer service by promptly resolving issues and complaints.
CHILD CARE PROVIDER
Brianna Pieper
11.2023 - 01.2024
- Developed and implemented creative, age-appropriate activities to promote learning and social interaction
- Established and maintained open communication with parents, ensuring their involvement in their child's development
FOOD PREP/DISHWASHER
Savvy Sliders
09.2023 - 09.2023
- Swiftly prepared kitchen ingredients such as frozen menu items, raw meat, vegetables, and sauce cups
- Worked cooperatively with team members
- Took out trash and maintained cleanliness in back of kitchen
- Daily dish washing, sweeping, and mopping
- Met customer service goals and expectations
- Processed orders, returns and exchanges according to company policy using company systems
- Multi-tasked on high volume business days
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
CUSTOMER SERVICE REPRESENTATIVE
Pizza Hut
10.2022 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Business Management - Management And Leadership
Lansing Community College
Lansing, MI05.2027
High School Diploma -
Marlin High School
1400 Capps St, Marlin, TX 7666106.2023
Skills
- Punctuality
- Cleaning and sanitizing
- Safety awareness
- Stress Tolerance
- Customer service excellence
- Waste disposal
- Teamwork and Collaboration
- Fast-Paced Environment
- Active Listening
- Analytical Thinking
- Supply Restocking
- Phone Etiquette
Timeline
INSIDER/PIZZA MAKER
Dominos
04.2024 - 07.2024
CUSTOMER SERVICE
Dominos
01.2024 - 04.2024
CHILD CARE PROVIDER
Brianna Pieper
11.2023 - 01.2024
FOOD PREP/DISHWASHER
Savvy Sliders
09.2023 - 09.2023
CUSTOMER SERVICE REPRESENTATIVE
Pizza Hut
10.2022 - 05.2023
Business Management - Management And Leadership
Lansing Community College
High School Diploma -
Marlin High School