Elizabeth Lacey
Great Wolf Resorts
Excelsior,Minnesota
3
Languages
1
Certification
3
Years of experience
I love working as a part of a team, but I also love getting the chance to showcase my leadership abilities as the head of a team. I'm a social person who wants to get to know my coworkers and form connections with them! I have a good work ethic and I'm looking forward to having a job to dedicate my time and effort to! My birthday is 12/05/2008 so depending on when one reads this, my age will vary. As I'm writing i'm currently 17 years old!
Work History
Insider/Pizza Maker
7 Months- Managed inventory in both front and back of the restaurant
- Provided exceptional customer service in person and over the phone
- Created pizzas according to customer specifications
- Assisted with cleaning and organizing storage rooms and floor space
- Oversaw stock levels and ordered supplies as needed
- Collaborated with team members to ensure smooth operations and customer satisfaction
Lifeguard
4 Months- Supervised pool area for safety compliance and promptly addressed emergencies.
- Delivered first aid and CPR swiftly to guests during medical incidents.
- Led safety drills and training sessions for newly hired lifeguards, enhancing team readiness.
- Applied facility rules and regulations, ensuring a secure environment for all guests.
- Worked with management to refine guest experience by providing insights on facility operations.
- Kept pool area and equipment clean, supporting overall guest satisfaction.
- Supported shift scheduling to enhance staff coverage during busy periods.
- Adopted new safety protocols, boosting emergency response times and minimizing incidents.
- Acquired and maintained skills in first aid and CPR to deliver optimal support to individuals in distress.
- Safeguarded swimmers by closely watching pool area and enforcing rules.
- Oversaw guest safety in and around swimming pool.
- Responded to guest inquiries with friendly customer service.
- Performed daily cleaning tasks to maintain a clean and safe facility.
- Identified swimmers in distress through attentive monitoring.
- Handled emergency situations promptly and efficiently.
Crew Member
10 Months- Welcomed and assisted customers in English and Spanish
- Managed payments and counted change accurately
- Followed orders and schedules efficiently
- Organized items for orders
- Cleaned and maintained cleanliness of the work area
- Assisted with customer service duties
Hostess and Busser
3 Months- Welcomed and assisted guests, anticipating their needs and providing exceptional customer service
- Organized and managed seating arrangements, ensuring smooth operations
- Maintained cleanliness and organization of front of house area
- Assisted with tracking and managing inventory of various items
- Collaborated with team members to ensure efficient communication and coordination
- Assisted with onboarding/offboarding processes and other administrative tasks as needed
Education
High School
presidential academic honor recognition from 6th through 9th grade
Skills
Customer service
Restaurant experience
Time management
Communication skills
Food service
Spanish
Computer literacy
Bilingual
Leadership
Guest services
English
American Sign Language
Certification
First Aid, CPR, and Lifeguard certified through Ellis & Associates!
Languages
English
Spanish
american sign language
Timeline
Lifeguard
Great Wolf Resorts
04.2026 - 08.2026Read More
Insider/Pizza Maker
Domino’s
07.2025 - 02.2026Read More
Crew Member
McDonald’s
05.2024 - 03.2025Read More
Hostess and Busser
North Coop Restaurant
12.2023 - 03.2024Read More
Minnetonka High School
High School
Read More