Darrell Hayman
Boca Raton,FL
Summary
Defensive Security Guard with in-depth knowledge of Florida law and order. Capable of working flexible hours and in extreme weather conditions. Talented at keeping personnel, building and equipment secure. Security-focused and diligent, protecting personnel and premises with excellent listening and customer service skills. Respond and act appropriately depending on situational assessments, including criminal acts, fire and medical emergencies. Anticipate trouble and take steps to intervene, diffusing situations. Keen eye for detail, alert, attentive and vigilant.
Overview
20
20
years of professional experience
Work History
Security Supervisor
Bronson Risk Consultants
05.2019 - Current
- Monitored property and investigated any areas of suspicion, followed up with detailed reports
- Supervised grounds, employee entrances and exits and security officers on duty
- Averaged ten incident reports per week, receiving numerous accolades as most detailed team member including regional recognition
- Led team of 12 guards in monitoring high volume of retail traffic during peak hours and days
- Analyzed and investigated incidents alongside functional management and security supervisors.
Assistant Manager of Operations
Wawa Food Markets
06.2021 - Current
- Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
- Managed workload and task demand between corporate guidelines and staff abilities.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
Security Officer
Allied Universal Security Services
01.2019 - 04.2019
- Monitored and authorized entrance and departure of airline crew and conducted random searches
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors into airport restricted areas
- Checked all baggage entering restricted areas using X-ray machines, metal detectors and Garrett wands
Property Manager/Floor Manager
De'Ja Blue Restaurant
03.2018 - 11.2018
- Maintained daily facility operations, which included overseeing preventative maintenance and safety
- Organized over 50 special events, including receptions, promotions and corporate luncheons
Ramp Agent: DGS Global Services
Delta Air Lines Inc
03.2017 - 05.2017
- Coordinated with ramp agents to verify that all baggage was placed on correct outgoing flight
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Loss Prevention Manager - Customer Service Liaison
Neiman Marcus, Inc.
01.2005 - 03.2016
- Earned management trust by serving as key holder, responsibly opening and closing store, one of top 10 in nation
- Recipient: "Investigator of the Year" by Neiman Marcus, Inc
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service by both customers and co-workers
- Scored in top 10% of employees in successful resolution of issues
Education
High School Diploma -
JFK High School
Willingboro, NJ1982
Skills
- Trusted key holder
- Motivated team player
- Florida Concealed Weapon Permit
- Quality assurance
- Code validation skills
- Loss Prevention trainer
- Security Guard Valid D-License
- Crowd Control
- Deadline-driven
- CCTV monitoring
Timeline
Assistant Manager of Operations
Wawa Food Markets
06.2021 - Current
Security Supervisor
Bronson Risk Consultants
05.2019 - Current
Security Officer
Allied Universal Security Services
01.2019 - 04.2019
Property Manager/Floor Manager
De'Ja Blue Restaurant
03.2018 - 11.2018
Ramp Agent: DGS Global Services
Delta Air Lines Inc
03.2017 - 05.2017
Loss Prevention Manager - Customer Service Liaison
Neiman Marcus, Inc.
01.2005 - 03.2016
High School Diploma -
JFK High School
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