Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
2025
2025
years of professional experience
2026
2026
years of post-secondary education
Work History
Warehouse Supervisor
Nissin International Logistics
1 2024 - Current
Oversee shipping and receiving of international freight
Act as account manager for 5 different customers
Communicate with customers to keep them updated on product movement, via email
Record keeping using excel spreadsheet, and Google docs
Compile end-of-month inventory reports and create invoices
Schedule and book LTL, and Full trailer loads
Manage inventory and ensure storing, and shipping using FIFO methods
Ensure that all freight leaving the facility meets international shipping, and TSA requirements and clears customs with proper documentation
Pack product per customer needs, to ensure safe and secure travel and delivery across ocean and airlines
Act as liaison between our customers and destination point of freight so all parties stay updated and aware of any issues that may arise immediately
Take preventative actions to ensure all customers freight is handled with care
Warehouse Supervisor
Keurig Dr. Pepper
01.2017 - 01.2024
Orchestrated daily operations to ensure timely completion of inbound shipments and preparation for next-day deliveries, overseeing both picking and loading processes
Composed and issued coaching/disciplinary actions in accordance with attendance policies, work rules, and performance metrics
Performed daily walkthroughs before the start of the shift to ensure that the team would have an efficient start
Conducted daily start-up meetings with the team for daily safety training, to communicate daily objectives, and to encourage the team
Worked closely with inventory personnel to ensure SAP reflected current and correct inventory levels
Trained and certified all new employees on forklifts and walkie rider electric pallet jacks
Assisted drivers with the check-in process as they returned from daily delivery routes
Identified potential issues and addressed them proactively by problem-solving and adjusting throughout the shift to ensure maximum efficiency
Traveled to branches in other states to assist in the training and onboarding of newly hired supervisors
Warehouse Supervisor/Forklift Operator
Americold Logistics
01.2008 - 01.2017
Supervised receiving, stocking, picking, and loading of products across multiple accounts, ensuring that all customer-specific requirements and standards were sustained
Updated all product information and added new product material data into the warehouse management system for accurate picking, loading, and tracking of inventory levels
Ran performance reports to hold all employees accountable to productivity standards along with attendance tracking
Built and developed a team by cross-training employees and creating an environment where employees were able to work in different departments and perform multiple functions within the facility depending on the daily business needs
Hired as Warehouse Worker and earned promotions to WavePlanner and Dock Coordinator before being promoted to Supervisor within the first four years with the company
Education
No Degree - Physical Education
Central State University
Wilberforce, OH
05.2001 - 01.2024
High School Diploma -
Northwest High School
Indianapolis, IN
06-2003
Skills
Shipping and receiving operations
Stock audits
Warehouse logistics
Order picking and processing
Software
Microsoft Office
Timeline
Warehouse Supervisor
Keurig Dr. Pepper
01.2017 - 01.2024
Warehouse Supervisor/Forklift Operator
Americold Logistics
01.2008 - 01.2017
No Degree - Physical Education
Central State University
05.2001 - 01.2024
Warehouse Supervisor
Nissin International Logistics
1 2024 - Current
High School Diploma -
Northwest High School
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