Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Darrell Maiden

Champaign,IL

Summary

Proven in enhancing customer satisfaction and streamlining operations, I excel in customer service and time management, as demonstrated at Papa Johns. Skilled in teamwork and problem-solving, I adeptly managed multiple tasks, improving efficiency without sacrificing quality. My ability to work under pressure and collaborate effectively has consistently boosted team performance and customer experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew

Papa Johns
06.2023 - 10.2023
  • Worked front counter and other areas.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Crew

Oberwies Ice Cream
05.2022 - 08.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Host

Papa Dels
09.2021 - 01.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

High School Diploma -

Urbana
Urbana, IL
05.2017

Skills

Customer Service

Teamwork and Collaboration

Time Management

Problem-Solving

Certification

Dental assistant.

Timeline

Crew

Papa Johns
06.2023 - 10.2023

Crew

Oberwies Ice Cream
05.2022 - 08.2022

Host

Papa Dels
09.2021 - 01.2022

High School Diploma -

Urbana

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Darrell Maiden