Darrell Smith
Brooklyn,NY
Summary
.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
Work History
Young World Department Store
Cashier/ Stock Inventory Associate
09.2023 - 01.2025
- Greeted and assisted customers with excellent customer service as needed
- Maintain standard checkout and register operations as needed
- Returning and exchanging ticketed items
- Responsible for daily inventory check
- Scan packages to record pickup and delivery data for tracking purpose
- Communicate with clients to verify pickup and delivery instructions
- Lifting and sorting packages (weighing more than 70lbs)
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Client Service Assistant
Mentorship in Medicine Incorporated /Summer Youth
06.2023 - 09.2023
- Verifying accuracy and completeness of data entries.
- Retrieve/research currently registered Students information when requested and produce copies of requested reports.
- Helping students register for online assistance programs
- Support and assist to ensure assignments were completed in a timely manner
- Verify and establish student eligibility.
- Enhanced client satisfaction by providing timely and accurate information on products and services.
- Handled sensitive client data with utmost confidentiality, adhering to company policies and legal requirements.
- Monitored client feedback regularly, using insights gained to enhance service quality continually.
- Participated in team meetings and contributed valuable insights for process improvements, leading to enhanced client experience.
In School Student/Community Mentor
Urban Action Academy (Mentor Program)
10.2021 - 06.2023
- Answer incoming calls and emails pertaining to result inquires.
- Contacting and organizing Student events
- Assist students with academic concerns and study habits.
- Conducting and analyzing student survey results
- ·Assisting Staff and Student with class scheduling.
- ·Keeps Management abreast of student concerns/issues.
- ·Participated in student training for newly recruited Mentors
- ·Perform other duties as directed.
Education
High School Diploma -
Urban Action Academy
Brooklyn New York06-2023
Skills
- Proficient in Outlook
- Microsoft Office
- Zoom Applications
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Young World Department Store
Cashier/ Stock Inventory Associate
09.2023 - 01.2025
Client Service Assistant
Mentorship in Medicine Incorporated /Summer Youth
06.2023 - 09.2023
In School Student/Community Mentor
Urban Action Academy (Mentor Program)
10.2021 - 06.2023
High School Diploma -
Urban Action Academy
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