Darrell J. Westhoff
Girard,KS
Summary
30 Years experience. Excellent interpersonal skills. Expert in Account and Program Management Experience in contract negotiations and panning. Entrepreneurial Independent Agent with 30 years of experience in sales and marketing with 9 of those years in the insurance business.
Surpassing customer and employer expectations by providing exceptional service and building an excellent rapport with customers. Comprehensive knowledge of P&C, commercial and Farm7 Ranch coverages and policies.
Overview
33
33
years of professional experience
Work History
Independent agent
Blackford & Associates
09.2020 - Current
- Interviewed prospective customers and recorded personal and financial data.
- Explained features of policies to customers and helped determine best policies to meet personal needs.
- Self marketed my agency.
- Average annual premium $75,000 to $100,000.
- Licensed in 3 states. Kansas, Missouri and Oklahoma.
- Use my previous sales and sales management experience to grow and maintain current book of business.
- My main focus has been on P&C, commercial and Farm/ ranch. the bulk of business is in the P&C market.
Agent
American National Insurance
09.2018 - 09.2020
- Organized and coordinated meetings and conference calls with various customers and associates.
- Quoted prices and credit terms to prepare sales contracts.
- Resolved caller issues quickly and thoroughly.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Promoted current marketing campaigns and promotions.
- Advised customers about new products and assisted customers in determining best insurance product for their needs.
- Amassed sales of 175,000 in a 18 moth period.
- Marketing through electronic means along with traditional traditional avenues such as print, radio etc.
- Licensed in P&C, Life and Health in 3 states Kansas, Missouri and Oklahoma
Program
American Family Insurance
Pittsburg, KS
08.2014 - 09.2018
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Pushed sales revenue to new levels with more than $50.000.00 in yearly sales.
Agency Branch Manager
Ace Forms, Inc
Pittsburg, KS
04.2009 - 07.2014
Account Manager
Massco Maintenance Supply
Wichita, MO, KS
04.2008 - 04.2009
- Managed Southeast Kansas territory with over $1 million in sales
- Oversaw expansion of territory in Southwest Missouri and Northeast Oklahoma
- Secured new business with several large accounts.
Account Manager
Tayloe Paper Co
Tulsa, OK
01.2007 - 04.2008
- Implemented changes in delivery schedules and price structure which led to improved sales in the Southeast Kansas territory
- Implemented new schedules for delivery, increasing efficiency and profit
- Launched new programs to expand accounts with product introductions.
Sales Manager
Kansas Business Forms
Girard, KS
07.2001 - 01.2007
- Original partner in startup of new company; grew and maintained sales for new venture
- Responsible for sales, sales staff and all freight management
- Managed all tradeshows and customer related activities
- Coordinated all sales-related travel schedules and tradeshows
- Negotiated and managed all freight tariffs and schedules.
Account Manager
Apico Corp of Girard/PrintXcel
Girard, KS
03.1990 - 07.2001
- Responsible for major accounts in the Southeast United States and the West
- Coast
- Expanded new territory with added sales of $2 million
- Responsible for special estimate material acquisition and pricing
- Coordinated national and regional tradeshows and conferences
- Cultivated and secured new accounts and maintained customer base during transition from Apico Corp to PrintXcel
- Awarded Sales Team of the year award in the PrintXcel/Mail-Well print division.
Education
Bachelor of Arts - History
Pittsburg State University
Pittsburg, KS07.1984
Skills
- Sales and Marketing
- Client Account Management
- Risk Management
- Asset Protection
- Interpersonal Communication Skills
- Account Retention
- Customer Service
- Team Training
- Product Knowledge
- Licensing Requirements
- Customer Referrals
- Marketing
Affiliations
Knights of Columbus
Girard Golf Association
SEK Golf Tournament Association
Girard City Council Member (11/23)
Timeline
Independent agent
Blackford & Associates
09.2020 - Current
Agent
American National Insurance
09.2018 - 09.2020
Program
American Family Insurance
08.2014 - 09.2018
Agency Branch Manager
Ace Forms, Inc
04.2009 - 07.2014
Account Manager
Massco Maintenance Supply
04.2008 - 04.2009
Account Manager
Tayloe Paper Co
01.2007 - 04.2008
Sales Manager
Kansas Business Forms
07.2001 - 01.2007
Account Manager
Apico Corp of Girard/PrintXcel
03.1990 - 07.2001
Bachelor of Arts - History
Pittsburg State University
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