Darren Beaudoin
Fort Worth
Summary
Dynamic and Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
14
14
years of professional experience
Work History
Sales Associate
Albert Lee Appliance
08.2022 - Current
- Accurately processed POS transactions, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate /Retail Assistant Manager
Standard TV & Appliance
06.2014 - 07.2022
- Efficiently processed POS transactions, guaranteeing timely delivery of coin currency payment cards and receipts to customers.
- Exhibited calm demeanor while professionally addressing issues in fast-paced, high-stress environments.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
- Coached new hires strengthening staff development and elevating productivity.
CAE 2
Comcast
04.2012 - 04.2014
- Provided coaching and mentoring to employees.
- Trained and mentored multiple new hire groups to fulfill the sales role.
- Analyzed and evaluated training effectiveness and program outcomes.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of all products or services to promote sales.
- Stayed current on company offerings and industry trends.
- Achieved or exceeded company-defined sales quotas.
Education
Associate of Science - Criminal Justice/ General Studies
Mt. Hood Community College
Gresham, ORSkills
- Promotional support
- Upselling
- Sales development
- Customer engagement
- Flexible schedule
- Retail store operations
- Payment processing
- Client account management
- Goal tracking
Timeline
Sales Associate
Albert Lee Appliance
08.2022 - Current
Sales Associate /Retail Assistant Manager
Standard TV & Appliance
06.2014 - 07.2022
CAE 2
Comcast
04.2012 - 04.2014
Associate of Science - Criminal Justice/ General Studies
Mt. Hood Community College