Darren Boatwright Jr
Youngstown,OH
Summary
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
9
9
years of professional experience
Work History
Medical Transportation Driver
Faithful Patient Transportation
02.2018 - Current
- Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
- Improved patient satisfaction by providing timely and efficient medical transportation services.
- Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
- Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
- Ensured proper functioning of on-board medical equipment, maintaining a secure and reliable environment for patients during transport.
- Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
Direct Support Professional
Turning Point Residential
05.2023 - 09.2024
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Flagger
Area Wide Protective Inc.
11.2020 - 03.2022
- Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
- Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
- Displayed excellent decision-making skills under pressure while managing heavy vehicle traffic during unexpected events or incidents onsite.
- Maintained a strong knowledge of state-specific traffic laws and regulations related to flagging operations, ensuring compliance within the workplace.
- Proactively identified potential issues within the work zone, such as improperly placed signage or damaged equipment, and reported concerns to relevant team members for prompt resolution.
Therapeutic Support Staff Member
Associates Child Care Guidance
10.2018 - 11.2020
- Improved clients'' daily living skills by providing guidance in areas such as personal hygiene, communication, and social interactions.
- Maintained detailed documentation of client sessions, progress notes, and treatment plans for accurate reporting and continuity of care.
- Assisted school staff with implementing targeted interventions within classroom settings for improved academic performance among students receiving therapeutic support.
- Trained family members on techniques to support their loved ones at home, enhancing the overall effectiveness of therapy initiatives.
Cashier
Walmart
12.2017 - 07.2018
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Telemarketer
VXI Global Solutions LLC
06.2015 - 10.2017
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Completed daily and weekly sales reporting using assigned tools.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Asked pertinent questions to understand customer requirements.
- Exceeded personal sales goals regularly, contributing significantly to the success of the team as a whole.
Education
Bachelor of Science - Criminal Justice
Youngstown State University
Youngstown, OH12-2025
Associate of Applied Science - Criminal Justice
Eastern Gateway Community College
Steubenville, OH05-2019
High School Diploma -
Chaney High School
Youngstown, OH05-2011
Skills
- CPR/First aid certification
- Work ethic and integrity
- Compassionate caregiving
- Behavioral management
- IT Certification
Timeline
Direct Support Professional
Turning Point Residential
05.2023 - 09.2024
Flagger
Area Wide Protective Inc.
11.2020 - 03.2022
Therapeutic Support Staff Member
Associates Child Care Guidance
10.2018 - 11.2020
Medical Transportation Driver
Faithful Patient Transportation
02.2018 - Current
Cashier
Walmart
12.2017 - 07.2018
Telemarketer
VXI Global Solutions LLC
06.2015 - 10.2017
Bachelor of Science - Criminal Justice
Youngstown State University
Associate of Applied Science - Criminal Justice
Eastern Gateway Community College
High School Diploma -
Chaney High School
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