Leidy Pumar
Pompano Beach,FL
Summary
Dynamic and bilingual professional with a proven track record at Compassion Care, enhancing patient satisfaction through efficient medical transportation and exceptional communication. Skilled in CPR/First Aid and adept at building client relationships, I excel in high-pressure environments, demonstrating outstanding problem-solving skills and teamwork.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Transportation Driver
Compassion Care
01.2024 - 01.2025
- Ensured safe patient transfer in and out of vehicles using correct lifting methods.
- Communicated with patients and healthcare workers in both English and Spanish
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
- Improved patient satisfaction by providing timely and efficient medical transportation services.
Cashier
La Granja
06.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
University - Occupational Therapy
School of Health Sciences And Technicians
Santa Clara, Cuba06.2022
12th Grade Certificate - Health Sciences
Abel Santamaría
Santa Clara, Cuba07.2017
Skills
- Client relationship building
- Exceptional communication
- Stress tolerance
- Complaint handling
- Teamwork
- Teamwork and collaboration
- Problem-solving skills
- Multitasking Abilities
- Calm and professional under pressure
- Therapeutic exercises
- Treatment Planning
- Patient-focused therapy
- Pain management techniques
- Direct patient care
- Massage therapy
- Trained in motor and cognitive skills therapy
- Bilingual
- Safety and First Aid Knowledge
- CPR, first aid, AED
- CPR/First aid certification
Certification
12th-grade certificate
Occupational therapy technician
Passenger assistance, safety, and sensitivity
Adult First Aid, CPR, AED
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
La Granja
06.2024 - 12.2024
Medical Transportation Driver
Compassion Care
01.2024 - 01.2025
University - Occupational Therapy
School of Health Sciences And Technicians
12th Grade Certificate - Health Sciences
Abel Santamaría
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