Darren Chapman
Mesquite,TX
Summary
Dynamic Ramp Agent with extensive experience at Envoy Airlines, excelling in loading and unloading operations while ensuring safety compliance. Proven problem-solver with strong aircraft marshalling skills, fostering a culture of safety that reduced workplace incidents. Recognized for training new staff and streamlining workflows to enhance operational efficiency.
Overview
7
7
years of professional experience
Work History
Ramp Agent
Envoy Airlines
01.2025 - 11.2025
- Assisted with loading and unloading baggage to maintain operational efficiency.
- Ensured compliance with safety protocols during ground operations.
- Operated ground support equipment effectively to facilitate aircraft servicing.
- Maintained cleanliness and organization of ramp area to enhance safety standards.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Guided aircraft into and out of parking positions using hand signals.
Ramp Agent
Unifi
10.2023 - 11.2024
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Connected electrical power unit and hoses to aircraft.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
Safety, Ramp Lead
Pinnacle Logistics/WFS
10.2020 - 05.2023
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Ramp Agent
GAT
08.2020 - 09.2020
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Safely guided aircraft to and from gates, maintaining strict adherence to safety protocols.
- Fostered culture of safety, resulting in fewer workplace accidents and injuries.
- Maintained clean, orderly work environment free of hazards.
Lead Ramp and Supervisor
ATS
02.2019 - 05.2020
- Supervised daily operations, ensuring team adherence to safety protocols and quality standards.
- Trained new staff on operational procedures and equipment usage for optimal performance.
- Streamlined workflow processes, improving overall efficiency within the department.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
Associate of Applied Business -
Robert Morris College/University
Chicago, IL03.1987
High School Diploma -
Herrin High School
Herrick, IL05.1985
Skills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
Timeline
Ramp Agent
Envoy Airlines
01.2025 - 11.2025
Ramp Agent
Unifi
10.2023 - 11.2024
Safety, Ramp Lead
Pinnacle Logistics/WFS
10.2020 - 05.2023
Ramp Agent
GAT
08.2020 - 09.2020
Lead Ramp and Supervisor
ATS
02.2019 - 05.2020
Associate of Applied Business -
Robert Morris College/University
High School Diploma -
Herrin High School