Dedicated and results-oriented Assistant Director of Engineering with a proven track record of managing and leading the engineering teams to deliver exceptional service and maintain the highest standards of quality and safety. Seeking to contribute my expertise and leadership skills within the team to enhance operational efficiency, guest satisfaction, and overall performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Director of Engineering
The Ritz Carlton of Naples
02.2022 - Current
Provides a high level of property maintenance knowledge
Overall responsibility for maintaining the building, grounds, and physical plant with particular attention towards safety, security, and asset protection
Accountable for managing the budget, capital expenditure projects, preventative maintenance, and energy conservation
Develop and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance
Manage Engineering Operations and Budgets
Work with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership
Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures
Administers service contracts to support property needs
Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, vendors, service agreements, inventory, etc.)
Supervises construction to ensure timely completion of projects within budgetary guidelines
Understands the impact of department's operation on the overall property financial goals; educates staff on details as appropriate
Peer review panelist
Ensures employees are treated fairly and equitably
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process
Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner
Celebrates successes by publicly recognizing the contributions of team members.
Chief Engineer
The Ritz Carlton of Naples
10.2018 - 02.2022
Assists in managing budget, capital expenditures, property operations and labor cost
Supervise and ensure the building and grounds are kept
Ensure all SOP’s are enforced, very detailed to all security, safety and assets protection
Monitor Transcendent System
Provide internal and external guest satisfaction and on the job training
Active member of The Emotional Engagement Committee
Ensures all maintenance and testing schedules are carried out in conformance with requirements in the Planned Maintenance System and deficiencies are promptly addressed in close in Transcendent and GXP
Ensures the Daily execution of Line-up in accordance with company standards and Brand Guidelines.
Laundry Mechanic
The Ritz Carlton of Naples
07.2013 - 10.2018
Perform preventative maintenance on tools and equipment, including cleaning and lubrication
Maintain proper maintenance inventory and requisition parts and supplies as needed
Maintain daily logs of operation, maintenance, and safety activities, including test results, instrument readings, and details of equipment malfunctions and maintenance work.
Education
Diploma -
Central High School
06.1992
Skills
Attention to detail
Problem solving
PowerPoints
Outlook
Microsoft word
Excel
Transcendent
GXP champion
EPA Universal Certification
Advanced Engineering Program Certificate
Past 5 Star of the Year recipient
Alice JW Willard Award Nominee
Marriott Chairman's Award recipient
Maintenance Planning
Control systems
Project Management
Accomplishments
Advanced Engineering Program (AEP)
International Facilities Management Association (IFMA)
Assistant Food and Beverage Operations Manager at The Ritz Carlton, Naples Beach ResortAssistant Food and Beverage Operations Manager at The Ritz Carlton, Naples Beach Resort