Darren Hicks Jr
Haughton,LA
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Hardworking and passionate individual, with a drive to educate students about the importance of Physical Education, while teaching problem-solving skills, life lessons, and being an overall positive influence.
Overview
3
3
years of professional experience
Work History
Security Guard
Allied Universal
02.2023 - Current
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Issued access cards to authorized personnel to monitor access points.
- Checked and verified photo identification prior to granting facility access.
Defensive Line Coach (GA)
Southwestern College
01.2024 - 04.2024
- Maintained strong relationships with alumni supporters by attending networking events and interacting with former players via social media platforms.
- Provided guidance to players in overcoming challenges and identifying opportunities, on and off the field.
- Monitored player academic progress, offering support as needed to ensure eligibility requirements were met.
- Contributed to overall team success through active participation in staff meetings, offering insights into defensive line strategy adjustments or personnel changes as needed.
Customer Service Representative
USAA
07.2021 - 06.2022
- Created and maintained detailed auto loans to develop promotional sales.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Bolstered customer retention by creating and offering unique options regarding auto loans, and inspiring interest in new product lines.
- Met customer call guidelines for service levels, handle time and productivity.
Education
Masters of Education. - Physical Education Teaching And Coaching
Southwestern College
Winfield, KS12.2024
Bachelor of Arts - Physical Education Teaching And Coaching
Southwestern College
Winfield, KS05.2021
Skills
- Multitasking
- Leadership Development
- Individualized Coaching
- Gameplay Techniques
- Legible report writing
- Teamwork and Collaboration
- Analytical Thinking
- Ground Patrol
- Surveillance
- Physical Fitness
- Defensive Line Communication
- Academic Eligibility Monitoring
Timeline
Defensive Line Coach (GA)
Southwestern College
01.2024 - 04.2024
Security Guard
Allied Universal
02.2023 - Current
Customer Service Representative
USAA
07.2021 - 06.2022
Masters of Education. - Physical Education Teaching And Coaching
Southwestern College
Bachelor of Arts - Physical Education Teaching And Coaching
Southwestern College