RICKEY WILLIAMS
Stockton,USA
Summary
Experienced with problem-solving and conflict resolution in customer service environments. Utilizes effective communication and active listening to address customer needs. Track record of adapting to dynamic situations and maintaining positive customer experience.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Security Guard
St mortiz
05.2025 - Current
- Interacted with visitors and employees in a professional manner.
- Protected property and staff by maintaining safe and secure environment.
- Interacted professionally with visitors, staff, vendors, and other individuals on site.
Janitorial Lead
Health Care Services Group
2017 - Current
- Supervised daily cleaning operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on efficient cleaning techniques and proper use of equipment.
- Developed and implemented streamlined processes to enhance operational efficiency in janitorial services.
- Conducted regular inspections to assess cleanliness levels and address any deficiencies promptly.
Laundry Attendant
Healthcare services
05.2016 - Current
- Sorted, washed, dried and folded linens and clothing in a timely manner.
- Thoroughly inspected and sorted dirty linen, separating items by type and color.
- Maintained cleanliness of laundry area and equipment.
Security Officer
R C Security
07.2021 - 05.2025
- Patrolled premises regularly to maintain order and establish security presence.
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner.
- Enforced safety regulations, policies and procedures to ensure a safe environment.
File Clerk
Heart light healthcare
07.2016 - 06.2018
- Located and retrieved files upon request from authorized users.
- Maintained confidentiality of all sensitive client information.
- Ensured all records were kept up to date with the most current information.
Cashier
DD,s
06.2014 - 04.2016
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Meat and Seafood Clerk
Safeway
02.2011 - 06.2014
- Restocked shelves with fresh meats and seafoods on a daily basis while adhering to health codes.
- Inspected incoming shipments for quality assurance prior to stocking shelves.
- Accurately weighed, priced, and labeled meat and seafood products according to store standards.
Dietary Aide
B st convalescent hospital
01.2009 - 07.2011
- Delivered dishes and meal trays to patient rooms during scheduled times.
- Performed daily cleaning duties such as sweeping floors and mopping surfaces.
- Provided excellent customer service to residents, staff, and families.
Education
No Degree - Physical Therapy
San Jose City college
San JoseNo Degree - Physical Education
Cal st Bakersfield
BakersfieldHigh School Diploma -
Hayward high
Hayward06.2002
Skills
- Monitored premises to maintain safety and security Assisted in emergency awareness training for staff Supported implementation of workplace safety protocols
- Verbal and written communication
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Certification
- Exposed Fire Arm permit # FQ26894417
- Guard Registration # G6629369
Fire Arm Permit
#FQ2689441
Timeline
Security Guard
St mortiz
05.2025 - Current
Security Officer
R C Security
07.2021 - 05.2025
File Clerk
Heart light healthcare
07.2016 - 06.2018
Laundry Attendant
Healthcare services
05.2016 - Current
Cashier
DD,s
06.2014 - 04.2016
Meat and Seafood Clerk
Safeway
02.2011 - 06.2014
Dietary Aide
B st convalescent hospital
01.2009 - 07.2011
Janitorial Lead
Health Care Services Group
2017 - Current
No Degree - Physical Therapy
San Jose City college
No Degree - Physical Education
Cal st Bakersfield
High School Diploma -
Hayward high