Darren Hoenke
Summary
Skilled production worker offering seven years of experience in warehouse and manufacturing environment. Focused on being productive and safety-minded at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help manage a team to achieve company goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Production Shift Leader
TDIC
09.2016 - Current
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Trained new employees and delegated daily tasks and responsibilities.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Inspected finished products for quality and adherence to customer specifications.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
Store Manager
Fred's Pizzeria
10.2010 - 09.2016
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
Store Manager
Pizza Shak
01.2009 - 09.2010
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained new employees on proper protocols and customer service standards.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
High School Diploma -
Cardinal Mooney Catholic
Marine City, MI05.2006
Skills
- Strong decision-making capabilities and time management abilities
- Standard Operating Procedures, Workflow Optimization & Workplace Safety
- Machine Setup and Shutdown
- Picking and Packing
- Production deadline management
- Employee Training
- Technical knowledge and computer skills
- Effective leadership and teamwork
- Punctual and Dependable
- Material loading, unloading and palletizing
- Excellent Communication Skills
- Positive Attitude
- Quality Inspections and Reporting
- Attention to Detail and Following Instructions
- Heavy Lifting
- Forklift Operation and Machine Operation
Certification
- Licensed Fork Lift Driver - 09/22/16- current
Professional References
Gary Waller (586) 924-9205 - Worked directly with Gary the past 7 years in the cutting department at TDIC.
Erion Gysma (586) 855-8465 - Managed one of Erion's pizzerias for 6 years.
Timeline
Production Shift Leader
TDIC
09.2016 - Current
Store Manager
Fred's Pizzeria
10.2010 - 09.2016
Store Manager
Pizza Shak
01.2009 - 09.2010
High School Diploma -
Cardinal Mooney Catholic
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