Darren Jackson
Paterson,NJ
Summary
Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Extech Building Materials Inc.
04.2016 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Operated light trucks to deliver loads as far as 100 miles from home location
Airline Customer Service Agent
JetBlue Airlines
12.2007 - 03.2017
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
Education
High School Diploma -
Eastside High School
Paterson, NJ06.1987
Skills
- Product Promotion
- Payment Collection
- GPS Navigation
- Vehicle Maintenance
- Quality Assurance
- Commercial Driving
- Freight expertise
- Familiarity with DOT regulations
- Heavy hauling
Timeline
Delivery Driver
Extech Building Materials Inc.
04.2016 - Current
Airline Customer Service Agent
JetBlue Airlines
12.2007 - 03.2017
High School Diploma -
Eastside High School
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