Open To Work
Darren Jackson
Paterson
Work Preference
Summary
Dedicated truck driver with extensive experience in delivering construction materials across diverse regions. Proven ability to adhere to strict delivery schedules while ensuring compliance with safety regulations. Recognized for exceptional customer service and maintaining high professionalism standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Driver/Laborer
Extech Building Materials
Newark
06.2016 - 10.2025
- Ensured timely delivery of sand, gravel, and concrete products to numerous local construction sites.
- Mixed concrete to customer-specified slump levels and assisted contractors in pouring foundations, footings, and slabs.
- Provided detailed reports on mechanical and equipment condition/failures to facilitate maintenance.
- Conducting a safe work zone at each job site
- Adhering to the assigned delivery schedule and following all job directives precisely.
- Completing a thorough load check on your truck before leaving the branch, ensuring that all delivery materials are firmly secured and all parts of your truck are in compliance with all federal, state, and local regulations.
- Working in cooperation with the Delivery Material Handler to determine where to set the materials and unload them
- Completing and filing all logs and required government paperwork in a precise and timely manner
- Providing the customer with an invoice on completion of each delivery and collecting the entire due amount on COD deliveries
Lead Customer Service Representative
JetBlue Airways Corporation
Newark
12.2008 - 02.2017
- Resolved customer conflicts by actively listening and providing solutions to improve satisfaction.
- Provide exceptional customer service
- Coordinated customer accommodations during irregular operations to enhance service delivery.
- Reported operational feedback and performance to leadership through verbal and written communication.
- Work with business partners to ensure we are meeting all operational metrics.
- Identified and implemented operational improvements to streamline processes.
- Managed safety programs at the station to maintain a safe workplace for business partners and customers, while meeting OSHA and local and state requirements.
- Plan and coordinate Crew member shift schedules and work assignments during irregular operations
- Debrief Crewmembers daily and report all information about shifts to the crew leader on duty, including any maintenance issues or cancellations.
- Provides technical/operational support to Airport Operations Leaders
Education
Commercial Driver's License (CDL) - Class B
09-2028
Drafting - High school or equivalent
Paterson East Side High School
Paterson, NJ06-1987
Skills
- Loading techniques
- Load securement techniques
- Loader operations
- Hand and power tools
- Construction techniques
- Safety compliance
- Vehicle inspection
- Logistics management software
- Customer service
Certification
- Forklift Certified, Present
- Driver's License, CDL Class B, 09/01/24, 09/01/28
Additional Information
Authorized to work in the US for any employer.
Timeline
Driver/Laborer
Extech Building Materials
06.2016 - 10.2025
Lead Customer Service Representative
JetBlue Airways Corporation
12.2008 - 02.2017
Commercial Driver's License (CDL) - Class B
Drafting - High school or equivalent
Paterson East Side High School