Darren Miskell
Acworth,GA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
17
17
years of professional experience
Work History
Owner/Truck Driver
Above All Hauling & Logistics LLC
12.2022 - Current
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Increased revenue by strategically expanding client base and negotiating favorable contract terms.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Owner/Construction
Above All Construction LLC
07.2007 - 08.2022
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Managed day-to-day business operations.
Education
Class A CDL - CDL
Katlaw Driving School
Austell, GA03.2023
High School Diploma -
Middlesex County Vocational School East Brunswick
East Brunswick, NJ06.1986
Skills
- Business Management
- Labor Relations
- Budget Administration
- Project Management
- Staff Management
- Operations Management
- Consulting
- Administrative Oversight
Timeline
Owner/Truck Driver
Above All Hauling & Logistics LLC
12.2022 - Current
Owner/Construction
Above All Construction LLC
07.2007 - 08.2022
Class A CDL - CDL
Katlaw Driving School
High School Diploma -
Middlesex County Vocational School East Brunswick
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