Darren Shiley
McDonald ,OHIO
Summary
Dynamic professional with a results-oriented mindset and AHA first responder certification, adept at enhancing team performance at Jimmy John's. Successfully implemented new policies to streamline operations, mentored new hires, and resolved customer complaints effectively, showcasing strong conflict management and strategic planning skills. Committed to maintaining high safety and organizational standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Person in Charge
Jimmy John's
Niles, OH
05.2023 - 08.2024
- Assisted in daily operations, ensuring adherence to safety protocols and company standards.
- Supported team members by learning core tasks and providing assistance where needed.
- Adapted quickly to changing work environments, maintaining efficiency throughout shifts.
- Collaborated with colleagues to enhance workflow and improve overall productivity.
- Observed experienced staff, gaining insights into effective work practices and processes.
- Maintained cleanliness and organization in work area to promote a safe environment.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved overall team performance by implementing efficient management strategies and providing clear guidance.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Maintained compliance with company policies, objectives, and communication goals.
- Streamlined daily operations by developing and implementing new policies, procedures, and systems to increase efficiency.
Education
Wildlife And Conservation Biology
Ohio University
Athens, OHHigh School Diploma -
McDonald Local High School
McDonald, OH05.2022
Skills
AHA first responder certification
Attention to detail
Results-oriented mindset
Decisive action
Team coordination
Creative innovation
Conflict management
Strategic planning
Certification
AHA certification card
Timeline
Person in Charge
Jimmy John's
05.2023 - 08.2024
Wildlife And Conservation Biology
Ohio University
High School Diploma -
McDonald Local High School