Overview
Work History
Education
Skills
Timeline
Generic

Darren Young Jr

Mckees Rocks,PA

Overview

2022
2022
years of professional experience

Work History

Mail Handler Assistant

United States Postal Service (USPS)
Pittsburgh, PA
  • Loaded and unloaded pallets, ensuring proper labeling for all items.
  • Operated forklift to transport pallets efficiently across facility.
  • Transferred pallets to designated areas, maintaining organizational standards.

Package Handler

MAC Discount
Pittsburgh, PA
  • Efficiently loaded and unloaded packages to ensure timely processing.
  • Provided assistance to customers to address inquiries and support needs.
  • Stocked shelves systematically while maintaining a safe environment for employees and customers.

Customer Service Representative

IBEX Global
Pittsburgh, PA
2022 - 2025
  • Assisted customers with inquiries and resolved issues to enhance satisfaction.
  • Utilized CRM software to track interactions and maintain accurate customer records.
  • Collaborated with team members to streamline communication and improve service delivery.
  • Provided product information and recommendations to meet customer needs effectively.
  • Handled escalated complaints with professionalism, ensuring timely resolutions.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Package Handler

UPS
Pittsburgh, PA
09.2017 - 01.2022
  • Ensured precise scanning of incoming and outgoing packages at facility.
  • Correctly loaded packages according to assigned destinations for efficient processing.

Education

High school diploma - undefined

Sto-Rox High School
Mckees Rocks, PA
06.2017

Skills

  • Package handling
  • Loading and unloading
  • Maintaining equipment
  • Safety procedures
  • Lifting techniques
  • Problem-solving skills
  • Workplace safety
  • Hand-eye coordination
  • Production goal setting
  • Shipment preparation
  • Strong organization skills
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities

Timeline

Package Handler

UPS
09.2017 - 01.2022

High school diploma - undefined

Sto-Rox High School

Mail Handler Assistant

United States Postal Service (USPS)

Package Handler

MAC Discount

Customer Service Representative

IBEX Global
2022 - 2025
Darren Young Jr