Darrian Johnson
New Castle,PA
Summary
Authorized to work in the US for any employer
Relentless Sales with 7 years of diverse experience with small and medium businesses. Well-versed at building broad sales pipelines that produce excellent revenue results. Particularly strong working in fast-paced environments and closing sales with satisfied small business customers.
Dedicated Account Executive with 1 year of experience leading sales initiatives at diverse corporations. Reliable relationship builder bringing highest quality products to prospective clients, resulting in repeat sales. Motivated salesperson delivers value to organizations seeking to improve product sales.
Assistant Women's Basketball Coach with [13] years of experience playing basketball and 5 years of experience coaching. Represented school exhibiting leadership qualities and mentoring athletes. Developed athletes physically and mentally to better play game and prepare for life.
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Account Executive
FedEx
07.2022 - Current
- Attended networking events to build relationships and identify sales opportunities.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Contributed long-term sales strategy ideas to team to promote continuing business success.
Assistant Basketball Coach
Falls High School
07.2020 - Current
- Coordinated with head coach and experienced players to develop curriculum and play book.
- Led practice sessions with players practicing drills, honing techniques and scrimmaging to put practiced skills into play.
- Assisted in developing student-athletes to fullest potential and performing under pressure.
- Assisted and advised students on academic issues and goals.
Retail Store Manager
XFINITY Store by Comcast
06.2021 - 06.2022
- Maintained customer satisfaction with quick and professional handling of product returns.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Behavioral Health Technician
George Junior Republic
11.2020 - 09.2021
- Completed documentation for every incident and forwarded to correct personnel for review.
- Facilitated on-site activities, support groups and outings for clients.
Retail Store Manager
T-Mobile Premium Retailer | Connectivity Source
01.2021 - 06.2021
- Maintained customer satisfaction with quick and professional handling of product returns.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Sales Consultant
AT&T
11.2018 - 12.2020
- Created detailed sales presentations to communicate product features and market data.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Checked client organization and agreements with company priorities through automating content management systems.
- Maximized customer retention by resolving issues quickly.
- Provided sales and customer service assistance to walk-in traffic
Caseworker
Lawrence County CYS
07.2020 - 11.2020
- Assessed needs of each client and recommended appropriate services and resources.
- Maintained high level of client confidentiality, following strict guidelines and recommendations.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
- Performed discharge planning, placement monitoring and crisis intervention.
- Monitored protection and stabilization of children and families.
- Coordinated with courts and community agencies for supportive services.
- Documented progress in treatment plans, educational and recreational activities and maintained updated case records.
- Managed caseload of family screening and investigation, child removal, permanency planning, and family resource support.
Assistant Basketball Coach
Shenango Girls, SHENANGO
03.2019 - 07.2020
- Coordinated with head coach and experienced players to develop curriculum and play book.
- Led practice sessions with players practicing drills, honing techniques and scrimmaging to put practiced skills into play.
- Assisted in developing student-athletes to fullest potential and performing under pressure.
- Counseled athletes on conflict resolution techniques and anger management to improve on-court and off-court behaviors.
Senior Sales Representative
Sprint
02.2018 - 11.2018
- Providing wireless service to customers as well as giving them a great experience and customer service
- Making sure customers are satisfied and understanding of the equipment you have provided
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Upsold warranties and complementary products to customers through persuasive marketing techniques.
- Acknowledged for achieving 100% increase in sales.
Caregiver
Home Watch Care Givers
09.2017 - 10.2018
- Assisting the elderly in their homes and doing what is needed throughout the shift
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Server
Rhodes Estates
01.2012 - 08.2017
- Serving the elderly their plates as well as getting them coffee cleaning up after them and making sure the dining room is in its proper setting.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Associate - General Studies
Lackawanna College
Scranton, PABachelor's - Child Psychology
La Roche College
Pittsburgh, PA05.2020
High School Diploma -
New Castle High School
New Castle, PA06.2014
Skills
- Sales Transaction Processing
- Accounts Payable and Accounts Receivable
- Client Relationship Management
- Payment Processing
- Shipping and Receiving
- Territory Volume
- Accurate Cash Handling
- Team Leadership
- Time Management
- Deal Structuring
- Client Needs Assessment
- Sales Initiatives
- Credit and Debt Card Processing
- Cash Control
- Store Displays
- Sales Contracts
- Sales Presentation
- Public Presentations
- Cash Drawer Balancing
- Customer Loyalty
- Equipment Updates
- Training Junior Team Members
- Improvement Strategies
- Behavior Improvements
- Player Evaluation
- Safety Awareness
- Behavior Standards
- Team Bonding
- Training Exercises
- Behavior Modeling
- Game Rule Expertise
- Quality Assurance
- Effective Working Relationships
- ID Verification
- Corrective Actions
- Sales Analysis
- Web Technologies and Services
- Sales and Marketing
- Prospect Qualification
- Till Counting
- Site Visits
- Individual Service Plans
- Client Interactions
- Case Notes
- Behavioral Disorders
- Highly Effective Communication
- Home Inspections
- Case File Documentation
- Regulations and Policies
- Family Reunification
- Child Placement Assessments
Certification
CPR Certification First Aid Certification
Additional Information
Professional References
- Stacy DeCarbo (724) 944-8757
- Fred Smith (724) 651-0026
- Dom Henderson (724) 513-5372
Timeline
Sales Account Executive
FedEx
07.2022 - Current
Retail Store Manager
XFINITY Store by Comcast
06.2021 - 06.2022
Retail Store Manager
T-Mobile Premium Retailer | Connectivity Source
01.2021 - 06.2021
Behavioral Health Technician
George Junior Republic
11.2020 - 09.2021
Assistant Basketball Coach
Falls High School
07.2020 - Current
Caseworker
Lawrence County CYS
07.2020 - 11.2020
Assistant Basketball Coach
Shenango Girls, SHENANGO
03.2019 - 07.2020
Sales Consultant
AT&T
11.2018 - 12.2020
Senior Sales Representative
Sprint
02.2018 - 11.2018
Caregiver
Home Watch Care Givers
09.2017 - 10.2018
Server
Rhodes Estates
01.2012 - 08.2017
Associate - General Studies
Lackawanna College
Bachelor's - Child Psychology
La Roche College
High School Diploma -
New Castle High School
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