Darrica Fleming
Nashville,TN
Summary
Accomplished and detail-oriented professional with a proven track record of consistently delivering accurate and efficient results. Demonstrated expertise in handling tasks with precision, ensuring high levels of quality and effectiveness. Adept at identifying opportunities for improvement and implementing innovative solutions to drive productivity and streamline processes. Committed to exceeding expectations and contributing to the success of the organization through meticulous attention to detail and a strong work ethic.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Vanderbilt University Medical Center
11.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant Extern
Rama Medical Group
01.2020 - 05.2020
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering injections.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical chart reviews to confirm accuracy and completeness.
- Communicated with patients and families to answer questions and provide reassurance.
- Maintained clean and safe clinic environment to prevent injuries.
- Welcomed patients and inquired about wellbeing since last treatment.
- Supported diagnostic procedures with accurate specimen collection, labeling, and documentation.
- Maintained a hygienic environment by diligently sterilizing instruments and disposing of biohazard waste according to established protocols.
Lab Production Specialist
Access Dental Lab
10.2018 - 02.2020
- Participated in continuous education opportunities to stay current with industry advancements, incorporating new knowledge into daily work practices.
- Supported research efforts by providing timely data analysis, interpretation, and presentation of findings to project stakeholders.
- Troubleshot equipment malfunctions, performing routine maintenance tasks to minimize downtime and maintain productivity levels.
- Collaborated with cross-functional teams to develop new testing methods for improved product quality.
- Participated in internal audits, addressing any non-conformances promptly for continuous improvement within the lab operations process.
billing specialist
AT&T
11.2017 - 05.2018
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
Ass. Manager
Rue 21
10.2014 - 01.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Associate Degree In Nursing - Nursing
Galen College of Nursing
Louisville, KYCertificate - Medical Assisting
Fortis Institute
Nashville, Tennessee05.2020
Biology
The University of Memphis
Memphis, TN08.2016
Skills
- Obtaining Vital Signs
- Training Patients
- CPR
- BBP Training
- Phlebotomy
- Ear Lavauge
- EKG
- Urinalysis
- Sanitation
- Medical Admin
- Strep Testing
- Flu Testing
- Mono Testing
- Medisoft Software Testing
- Scheduling
- Basic Front Office Task
- Telephone Triaging
- Activity Test
- WPM 36
- Skin Biopsies
- Lumbar Puncture
Certification
BLS Provider- American Heart Association
Certified Clinical Medical Assistant- NHA
Timeline
Certified Clinical Medical Assistant
Vanderbilt University Medical Center
11.2020 - Current
Medical Assistant Extern
Rama Medical Group
01.2020 - 05.2020
Lab Production Specialist
Access Dental Lab
10.2018 - 02.2020
billing specialist
AT&T
11.2017 - 05.2018
Ass. Manager
Rue 21
10.2014 - 01.2018
Associate Degree In Nursing - Nursing
Galen College of Nursing
Certificate - Medical Assisting
Fortis Institute
Biology
The University of Memphis
BLS Provider- American Heart Association
Certified Clinical Medical Assistant- NHA
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