Dependable and detail-oriented Certified Clinical Medical Assistant with 8 years of experience in patient care and medical administrative care. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments with a positive attitude. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Competent in managing patient scheduling, answering phones, educating patients on treatment plans, scribing charts, preparing patient rooms, helping assist with clinical procedures, triaging patients, performing excellent bed side manner and delivering essential support in medical settings. I am ready to tackle new challenges, willing to take on added responsibilities to meet team goals and contribute to team success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Four Bridges Dermatology and Cosmetics
05.2022 - Current
Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
Collected and documented patient medical information, medication information, allergies, & symptoms.
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Oriented and trained new staff on proper procedures and policies.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Called and faxed pharmacies to submit prescriptions and refills.
Communicated with insurance companies to obtain approval or denial decisions for prior authorizations.
Managed patient scheduling and ensured timely appointments for efficient work flow.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
Provided clear instructions regarding medications, procedures, and care plans.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained daily logs and communicated results to patients in a timely manner.
CUSTODIAN
HARDWICK CLOTHES
07.2016 - 01.2020
Managed and maintained cleanliness of work environment.
Kept restroom facilities consistently clean and sanitary.
Utilized vacuum to maintain cleanliness of floors.
Enhanced table quality.
Removed waste efficiently.
DAYCARE ASSISTANT
MRS. NANCY’S PRE SCHOOL DAYCARE
06.2018 - 02.2019
Assisted children in learning numbers and the alphabet.
Guided children in developing writing abilities.
Facilitated effective communication with parents to address concerns and provide updates.
Prepared nutritious meals.
Assisted children with potty training.
Managed phone communications and supported incoming students.
Sales Associate
Claire's Stores
10.2017 - 07.2018
Facilitated positive customer experiences.
Managed checkout process for customers, reducing wait times and increasing overall efficiency in the retail space.
Enhanced customer shopping experiences by reorganizing store displays and stocking new products.
Consistently reached set daily goals.
Developed strong relationships with retail partners, ensuring smooth communication and increased business opportunities.