Darrick Roberts
Greenfield,IN
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Delivery Driver
Lumbermen's Inc.
Shelbiana, IN
06.2025 - Current
- Delivered products efficiently to various locations using company vehicles.
- Maintained accurate records of deliveries and customer interactions.
- Inspected vehicles regularly for safety and maintenance needs.
- Coordinated with warehouse staff to ensure timely loading of deliveries.
- Followed safety protocols during transport and unloading of products.
- Communicated with customers to confirm delivery details and address concerns.
- Assisted in training new drivers on company policies and routes.
- Managed delivery schedules to optimize route efficiency and customer satisfaction.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Checked tires for proper inflation before leaving on each route.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Vac truck operator
Superior environmental solutions
Indianapolis, Indiana
05.2023 - 06.2025
- Operated heavy-duty trucks for transporting hazardous waste materials safely.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of transportation activities and vehicle conditions.
- Collaborated with team members to coordinate efficient waste disposal routes.
- Adhered to environmental regulations during all transportation processes.
- Communicated effectively with clients regarding delivery schedules and requirements.
- Assisted in training new operators on safety protocols and operational procedures.
- Implemented best practices for vehicle maintenance and upkeep in daily operations.
- Reported any mechanical problems encountered during trips immediately upon return to terminal.
- Followed all applicable laws and regulations governing the transportation of hazardous materials.
- Operated tractor trailer combinations over specified routes according to established schedules.
- Delivered goods on time within designated route parameters while maintaining a high level of customer service.
- Loaded and unloaded cargo from trucks using a forklift.
- Maintained accurate records of shipments, including weight, contents, and destination.
- Performed pre-trip inspections prior to beginning shift in order to ensure vehicle is running safely and efficiently.
- Communicated regularly with dispatch personnel about load status updates.
- Verified accuracy of shipping documents prior to departure from terminal or customer site.
- Secured loads using appropriate tie downs or straps ensuring secure transport without damage.
- Responded promptly to traffic delays or detours due to construction or accidents.
- Ensured that all cargo was properly secured before transport.
- Inspected truck before and after each trip to ensure proper functioning of brakes, lights, wipers, horn and other safety equipment.
- Adhered to company policies for safe driving practices, vehicle maintenance, log books and paperwork completion.
- Provided feedback on road conditions and any issues encountered during trips.
- Kept detailed logs of travel times, rest breaks and fuel consumption according to DOT guidelines.
- Complied with federal Department of Transportation regulations regarding hours-of-service compliance.
- Maneuvered vehicles into loading or unloading positions following appropriate safety procedures.
- Assisted in loading and unloading freight at customer sites when required.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Fulfilled back haul orders and spotted trailers in loading yard.
- Recorded expenses and maintained receipts.
- Followed regular schedule of pickups for individual customers and groups.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Obtained signatures needed to complete and process paperwork.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Reacted decisively and quickly to protect spoilage.
- Hooked and unhooked trailers from tractor and converter dollies.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Delivery Driver
Petro Choice
Indianapolis, Indiana
07.2018 - 05.2023
- Delivered products efficiently to various locations using company vehicles.
- Maintained accurate records of deliveries and customer interactions.
- Coordinated with warehouse staff to ensure timely loading of deliveries.
- Inspected vehicles regularly for safety and maintenance needs.
- Communicated with customers to confirm delivery details and address concerns.
- Followed safety protocols during transport and unloading of products.
- Assisted in training new drivers on company policies and routes.
- Managed delivery schedules to optimize route efficiency and customer satisfaction.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Assisted warehouse personnel in packing orders when necessary.
Driver Specialist
National Environmental Service
Greenfield, IN
03.2014 - 07.2018
- Operated various vehicles for environmental service transport and waste management.
- Conducted routine vehicle inspections to ensure safety and compliance standards.
- Assisted in load planning and safe transport of hazardous materials per regulations.
- Collaborated with team members to optimize routes for efficiency and timely deliveries.
- Maintained accurate logs of mileage, fuel usage, and maintenance records.
- Adhered to safety protocols while navigating urban and rural environments.
- Communicated effectively with clients regarding service schedules and requirements.
- Trained new drivers on company policies, safety procedures, and vehicle operation techniques.
- Reported any mechanical issues or safety concerns to management promptly.
- Completed paperwork accurately including trip reports and delivery receipts as required by law.
- Performed pre-trip inspections to verify vehicle's roadworthiness.
- Adhered strictly to company policies regarding safety, security, and proper use of company equipment.
- Maintained accurate records of daily logs, routes, and schedules.
- Communicated effectively with customers regarding their orders and estimated time of arrival.
- Provided exceptional customer service by being courteous and professional at all times.
- Maintained cleanliness inside cab area at all times through regular cleaning schedule.
- Ensured compliance with federal and state laws governing the operation of commercial vehicles.
- Checked shipments against shipping documents to ensure accuracy of delivery items.
- Actively monitored traffic conditions along route for potential delays or hazards.
- Assisted in warehouse operations when needed such as loading and unloading trucks, stocking shelves.
- Followed designated routes while operating a commercial motor vehicle safely and efficiently.
- Participated in regular training sessions to remain up-to-date on industry regulations.
- Collaborated with dispatch team members to coordinate pickups and deliveries on time.
- Responsible for providing safe and timely transportation of goods to customers.
- Loaded, secured, and unloaded goods using appropriate loading techniques.
- Managed fuel consumption by driving economically whenever possible.
- Attended monthly safety meetings held by the company's safety department.
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Picked up clients from specific locations to transport and drop off at destinations.
- Drove trucks to and from job sites to deliver supplies.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Adhered to traffic laws and regulations to prevent accidents.
Delivery Driver
Monarch Beverage Company
Indianapolis, IN
06.2007 - 03.2014
- Delivered products efficiently to various locations using company vehicles.
- Maintained accurate records of deliveries and customer interactions.
- Inspected vehicles regularly for safety and maintenance needs.
- Coordinated with warehouse staff to ensure timely loading of deliveries.
- Communicated with customers to confirm delivery details and address concerns.
- Followed safety protocols during transport and unloading of products.
- Assisted in training new drivers on company policies and routes.
- Managed delivery schedules to optimize route efficiency and customer satisfaction.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Received daily delivery instructions and route assignments from dispatch.
- Navigated routes with relevant map programs and GPS systems.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Education
GED
GREENFIELD, Indiana Skills
- Route optimization
- Vehicle inspection
- Safety compliance
- Customer communication
- Delivery documentation
- Time management
- Equipment maintenance
- Inventory tracking
- Problem solving
- Attention to detail
- Conflict resolution
- Team collaboration
- Active listening
- Stress management
- Local routes
- Pallet jack and hand truck operation
- GPS and route planning
- HAZMAT endorsement
- Materials transport
- Multitasking and organization
- Safe driving
- FLUENT IN [LANGUAGE]
- Shipping and packaging
- Traffic laws
- Order verification
- Skilled forklift operator
- Client relationship management
- Mileage tracking
- Inventory management
- Weather adaptability
- Vehicle systems
- Excellent sense of direction
- Safe driving record
- Valid class A commercial Driver's license
- Documentation and reporting
- Package scanning
- Map reading and navigation skills
- Pre-trip and Post-trip inspections
- Vehicle inspections
- Customer interaction
- Goods transport
- Forklift operation
- Teamwork and collaboration
- Vehicle cleaning and maintenance
- Current CDL license
- Refrigerated trailers
- Verbal and written communication
- Load securing
- Courteous and polite demeanor
- Basic vehicle repair
- Record keeping
- Adaptability and flexibility
- Delivery scheduling
- Trip planning
- Clean driving record
- Route logs
- Heavy lifting
- Delivery schedule development
- Cargo handling
- Physical stamina
- Loading and unloading
- Equipment monitoring
- Experienced manual transmission driver
- DOT compliance
- Load balancing
- Four-axle vehicles
- GPS operation
- Clean MVR
Timeline
Delivery Driver
Lumbermen's Inc.
06.2025 - Current
Vac truck operator
Superior environmental solutions
05.2023 - 06.2025
Delivery Driver
Petro Choice
07.2018 - 05.2023
Driver Specialist
National Environmental Service
03.2014 - 07.2018
Delivery Driver
Monarch Beverage Company
06.2007 - 03.2014
GED