Darrielle Wilright

Atlanta,GA

Summary

Results-driven Technical Lead with extensive experience in hospitality and project management. Enhanced guest satisfaction through strategic planning and effective communication while optimizing booking processes. Skilled in multitasking within fast-paced environments, delivering efficient solutions for clients.

Overview

years of professional experience

Work History

Hospitality Business Owner / Airbnb Host

Self-Employed

Atlanta, GA

01.2023 - Current

Managed guest experiences from reservations to issue resolution, ensuring seamless communication and efficient check-in.
Utilized online booking platforms to effectively manage calendars and optimize pricing while addressing guest inquiries.
Utilized online booking platforms to manage calendars, pricing, and guest inquiries.
Coordinated cleaning and maintenance logistics to uphold quality standards and enhance guest satisfaction.
Handled scheduling, documentation, and operational tracking for property management.

Technical Lead

Target Distribution Center

Midlothian, TX

10.2020 - 11.2025

Investigated operational issues and implemented solutions, enhancing workflow efficiency.
Collaborated with cross-functional teams to coordinate tasks and resolve problems, ensuring project timelines were met.
Utilized multiple technology systems to track projects, monitor progress, and document outcomes.
Maintained clear communication between departments, facilitating accurate and timely task completion.
Adapted quickly to new systems and procedures in a fast-paced environment.

Hostess

Bonefish Grill

Metairie, LA

01.2020 - 10.2020

Delivered high-quality customer service, greeting guests and promptly addressing questions or concerns to enhance guest satisfaction.
Managed reservations and seating logistics to optimize guest flow in a fast-paced hospitality environment.
Balanced multiple priorities while maintaining a welcoming and organized atmosphere.
Communicated effectively with staff to coordinate efforts and ensure seamless guest experiences.

Education

Associate of Science -

Georgia State University